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January 2024 by Tyler Thompson
Decent vet clinic but in my personal opinion I would use JUDD VET CLINIC . Judd vet clinic has always went above and beyond they truly care about you and your animals
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January 2024 by Frank Hancock (Mr. Frank)
Great customer service!
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December 2023 by Christopher Wilson
They have everything I need and more...
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October 2023 by Dianna Jones
Always have a good experience when I take my dogs for vet care there. But today was not as usual, they were very slow in dealing with the reason for the visit, I was there 1hr 45 minutes. Never have I spent that long for an appointment.Very frustrating and a little agitated. When I arrived they were not busy so I really can't explain the issue they were having.I go back in a week for some follow-up, if this happens again I will not be as understanding as today!!
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October 2023 by Cyndi Connett
This was our new dogs first visit to the vet since we adopted him. They were awsome! He was very comfortable.
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August 2023 by henri matisse
my dog was seen right way but staff pressured me into a $250 test but misrepresented when results could be seen by me: the payer..
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August 2023 by Robert Hillier
Apparently for morning appointments you have to drop your animal off with no time frame of when they’ll see the vet. This was not communicated to us at all. Then they were trying to give her a $100 shot with no explanation of what it was or why she needed it. This isn’t the first issue of communication that we’ve had with them, and they also just don’t seem to like our dog. The vet herself is good, but everything else leaves a lot to be desired.This is also twice in a row that we’ve gone in for some something routine and received a doom and gloom diagnosis when our dog doesn’t act sick. The diagnoses seem exaggerated at the least, and the treatment that they offer is always outrageously expensive. I’ve read multiple other reviews with this same comment.I think it’s time to find a new vet and we won’t be returning.
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June 2023 by Devin Sanders
Today the Bainfield location in Waco refused to see my puppy, she was scheduled for this coming Saturday as the soonest appointment, I was informed yesterday 6 of the 9 in her litter had passed from Parvo and she needs to be tested immediately! Although she has no symptoms I took her to get tested and explained the situation to the tech, she went to speak with the Vet and came back to explain the Vet was refusing to test her because she was booked for the day, even though there was no one there and they had just opened! Do not take your pet here if your care about them as this location has no compassion for your babies.
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June 2023 by Lyndsey Chapman
I requested an appointment for my pup to get a rabies vaccine & flea/tick meds. I received a call saying his rabies shot wasn’t due until next year and to order the meds online- sounded great! I ordered his usual flea and tick treatment- only to get a cancelled order and instructions to bring him in for an office visit. It’s now a couple of months after I initially was going to bring him, and this is inefficient. I’ve only ever taken him to Banfield Hospital, it was convenient because they are in every town and I travel a lot, but we will be switching to avoid this runaround again.
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May 2023 by Lyndsey “arch” Chapman
I requested an appointment for my pup to get a rabies vaccine & flea/tick meds. I received a call saying his rabies shot wasn’t due until next year and to order the meds online- sounded great! I ordered his usual flea and tick treatment- only to get a cancelled order and instructions to bring him in for an office visit. It’s now a couple of months after I initially was going to bring him, and this is inefficient. I’ve only ever taken him to Banfield Hospital, it was convenient because they are in every town and I travel a lot, but we will be switching to avoid this runaround again.
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October 2022 by Mimi A
Very kind and caring. I bring my kitten here and they've taken good care of her and she's healthy. They checkin with you to make sure your pet is doing well after your visit.
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July 2022 by Jessica Dicorte
We needed a refill for my mom s old dog that is always in pain . I go to pick it up at the time they said and the vet was not there and they said she had to be there to get the refill so I call the next day and asked them when I could pick it up and they said the vet gets out of surgery at 1 but then she most likely will go to lunch so come at 2 next thing I know she calls back and tells me sorry the vet went on vacation and won't be back until next week and there is no one that can get the refill for u . So now our dog is in so much pain he can't even stand. I wish they would of helped but instead our pepper is in pain.
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June 2022 by Dezarae S
They lost all my business today. I called to see when we get our French Bulldog could be seen. The very rude receptionist told me she already told me husband that the soonest would be June 8th. He needed to be seen, or even just prescribed an antibiotic for a yeast infection in his ear. They completely refused to even try and talk to the Dr to see if there was anything they could do. Nothing was offered. I'm not okay with leaving my dog untreated with an infection I know he has. So instead of just a quick and easy experience as they promise in their useless wellness packages, we had to pay $210.00 at the emergency vet for antibiotics for the exact thing I mentioned above. In my own opinion they need to stop accepting new patients, If they can't handle the workload they already have. I'm ready to have a normal vet experience without trying to be sold something every single time. So when you can remove the $210.00 off the *wellness* package then feel free to contact Me. It's absolutely unacceptable the way the Waco location treats their customers. Never ever greeted, and always had to wait forever to be seen even with an appt. Do not waste your money, or time here.
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March 2022 by Jana Stewart
They are always so nice and they treated us with so much compassion and respect as we had to put our dog to sleep. I can only recommend them. We had been going there for over 10 years with our dog. Great people!
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February 2022 by Angel Partida
They've always always been taking care of my dog so well and anytime he gets sick, they just know what to do. I'm very grateful for this place and how well they treat us.