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March 2024 by John Tilley
The Waco Batteries Plus store provides a great experience. The staff is knowledgeable, friendly and helpful. I would highly recommend.
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March 2024 by Beth Schneider
Have been shopping at this BatteriesPlus Waco location for many years. And each time I leave thinking “those are the nicest, most helpful guys I think I’ve ever encountered in a commercial store”. They are always helpful, coming out from behind the counter to help you find what you are looking for, and expediously completing the transaction.
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February 2024 by Daniel Burkeen
Unique products, very helpful employees who provide all options, don't just try to sell things. They are knowledgeable about what they sell.
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December 2023 by Jessi Vance
John was super helpful today. I was so frustrated when my car wouldn’t start this morning. A neighbor gave me a jump and told me to go to batteries plus. He tested my battery, showed me why it needed to be replaced, and helped me pick a new one. He installed my new battery, got rid of my old one, and even cleaned leaves out from under my hood that could cause corrosion or fire. Will def be recommending this spot for battery needs!
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December 2023 by David Dunbar
Knowledgeable and helpful staff on the phone. I purchased from Tomball and they installed in my daughter's car. Good place good people.
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December 2023 by Richard Borkowski
My wife purchased a battery for out zero turn mower from Batteries Plus Waco. After 4 months of use, the battery quit holding a charge. We had to get our mower serviced anyhow, so we had them check the charging system and it was fine. Upon returning the battery under warranty, the representative in the store said " yes the battery is under warranty, however, there is a mark on the bottom and we consider that damage and will not honor the warranty." My wife pointed out that the battery was retained in the mower and obviously now considered a used battery that will not hold a charge. The rep dug his heels in the ground and refused to warranty the battery.So be it then. Loss of another customer and loss of people associated with the customer. With all the choices in todays society, we no longer need you not that you even care. Your anti sales and anti retention team are doing a great job!!!!
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December 2023 by Alan Martin
Terrible experience. I was about to have an iPhone screen replaced at $200 (ugh) with them, but wanted to check with ATT to see if under warranty 1st. Took a bit to make my phone call, but as soon as I told them it was under warranty, and I didn’t need the repair with them, they asked me to leave while I was on the phone with ATT. (At least he started with Don’t mean this to sound rude..). Well buddy if u start a sentence that way…guess what!? Lol ? Didn’t want me sitting at their table for customers. Well they just lost a customer for life that had done 3 previous repairs with them. Some people don’t understand how to run a business!!
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October 2023 by Pam Jordan
The staff were courteous, friendly, and respectful. The notified us early concerning a repair part not available, I had selected the wrong screen repair but they were able to repair both phones. We were pleased with the results and recommend their service to anyone needing phone repair
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October 2023 by Joey White
Dropped in to get a new battery. These guys showed me that I really didn't need one. They could have easily sold me one. Respect... go see these guys!
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October 2023 by Amanda Ponder
We needed a new car battery. Michael had us in and out in 15 minutes. The guys here are super kind and knowledgeable!
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September 2023 by Daniel Gutierrez
Michael who helped us from Waco, in the Corpus Christi store, rocked the show! As a manager myself, I’d be beyond proud to have Michael on my team. His customer service and dedication to the business stand out. He helped us get our core fee refunds from out of town orders. Almost an hour of his time with our complex order, but he was determined to help us. I could say so much more. Stellar customer service is lacking these days. Thank you Michael!
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September 2023 by Mike Hesser
James was, incredibly, kind and helpful.He fixed our issues with an IPhone very quickly!
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August 2023 by Andrea Becerra
Mathew was very professional, and helped me out solving an issue I had on site and needed a prompt solution. Excellent customer service, fast, accurate, easy and friendly. A+1 service.
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August 2023 by G New
I have a had multiple good interactions with this store. The employees are friendly and the online ordering process is easy.
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August 2023 by Michael niemi
Went into the Waco store because key fob appeared to be going bad. Alex, took it apart and discovered it was just the plastic/ rubber shell was bad. Saved me about 170 dollars. Thank you! I will be back!
