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September 2023 by James Ferguson
We placed an order for shirts for the football season. Order was cancelled because it said we did not have a student email. Called into bookstore and lady said that was a technical error and she would call me in 2 hours to finish order over the phone. She called 4 hours later and I was at a dinner and could not answer, which I understand she may of been caught up finishing something else. I called back the next day and left a voicemail, expecting to get a call back since she seemed on top of it the day before. I have now called 3 other times and left voicemails and have not received a response back from this store.Called Follett directly and they are trying to say that we can not place an order without a student email which is absurd.
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September 2023 by Thunder Barrett
Does not respond to emails. Never answered the phone after over 30 tries at different times over multiple days! Messages not responded to. It is impossible to speak to a live person at this store!!
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September 2023 by Brian Hall
Always a joy visiting my alma mater and stocking up on new green & gold gear! ???
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September 2023 by John Pulido
Lots of variety and easy to shop. If you have questions the staff is more then happy to help.
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August 2023 by Paula Jane
Can you get some more feminine clothing for little girls? The offerings are so androgynous. My granddaughter loves being a GIRL.
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August 2023 by Lorenzo Avila
They have alot of great resourceful products there. You can find from books to bed sheets, ipads,phone chargers,spirit clothing of all sorts, foam fingers and pom poms for the games.
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August 2023 by Joshua Newman
I was amazed when I first walked in and saw the remodeling that they had done! It looks so great! The bookstore was good and wasn’t bad before, but the renovations added so much more character and space to it.
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July 2023 by greg smith
Pretty amazing its huge and everyone is so friendly. Very nice college.
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June 2023 by Alexander Lopez
Great selection of official Baylor gear for most athletic departments.
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June 2023 by Lauren
Nice store, but some employees are not friendly. Had a bad experience 2 years ago with employees questioning me and being rude to me while I was returning textbooks because there was a misunderstanding. Had another bad experience a few days ago with the woman in charge of textbooks who was not friendly. I would appreciate being able to return rented books without being treated poorly.
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June 2023 by Teresa M.
We had not been back to Baylor in many many years. The last time I was there the bookstore was in the Student Union Bldg. Loads of clothing, bookstore at the back and misc items closer to the front.
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April 2023 by Nasir El-babas
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March 2023 by Cathy Wills
Massive quantities of very cool Baylor gear! As expensive as you would expect.
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February 2023 by Brigitte Baker
The selection of clothing here is top notch! I was so impressed with the brands and incredible selection of merchandise. Staff were very accommodating and helpful.
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January 2023 by Emma Merrill
If you’re looking for textbooks, they’ve got options to order online and pick up in store that can save you some time.
