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March 2022 by Sjoerd Chastain
Well what to say about JC Penney? Most people already know. 1st off i wish they didn't close so many of their stores. It still is my wifes favorite store, so many deals to look at, and a nice variety. We will continue to shop there. I even like it and I'm not a shopper. Lol
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March 2022 by Margie Smith
Took a while to get her haircut but we went to the hair salon and my daughter got a haircut
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February 2022 by Gwen Gonzales
The only reason for the 5-star rating is Maria. We're from Corsicana, we had an exchange. It was a gift, so no receipt. The young girl at the customer service desk brushed us off quick. Couldn't do anything for us. It's an hour and 15 min drive!! Maria took over and problem solved. She was friendly and helpful during our visit.
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December 2021 by Stacie Black
Things have changed a lot. I hadn't been to Penny's in years, it's getting to be like a Ross dress for less only with much higher prices. They have large clearance areas, they are mixed up and a mess. Did actually find the 40×36 slacks I was searching for!
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November 2021 by Sara Oliver
I have loved JCPenney's all of my life, and that's a long time since I'm 78. I remember going into the old JCPenney's down on Austin Avenue when I was a tiny child, and the store is as good if not better than it was back then. And, the prices are good. I would recommend Penney's every day of the week and on weekends and holidays and all the time. I never cared for Sears, but I always love Penney's.
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September 2021 by Angela Galvan
My review is toward an employee who is located at the customer service her name is Maria, let me just say that she appears to be nice but in reality she is one of the rudest people I have encountered sincerely every time we go she gives us the same terrible service. I would really appreciate if she would take some time to fix her attitude towards customers!
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September 2021 by RustyRC83 Rc
This location is nice, it was very clean and had a good selection. I really only shopped in the men's clothing area, but overall the store had a good layout and things were easy to find. The one thing that really stood out to me was the lack of people, both shoppers and employees, I didn't see another person at all. The large register station was un-manned, there wasn't a salesperson in the men's department, and I was the only shopper. It was actually kind of creepy in a way...
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August 2021 by Gabriel Price
This store has gone downhill. Picking up and online order is incredibly inconvenient. You have to wait for an available register and the wait for them to call someone from the back to come to the register and then they have to go back to the back to get the order. It seems inefficient for everyone involved. I am not surprised that this company has not been doing well lately.
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April 2021 by James Hirsch
Sad to see the stores liquidating. Few staff doing it all with a good attitude. Who knows if these locations or even the whole show will only continue in memory. These are the retailers of national impact. They served the public good with low margins and kept the nation looking good. They were even a long standing #1 in towels. This location is neat, sanitized and relevant.
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April 2021 by Paula Yezak
JCPenney Waco, Texas was GREAT today! Sales fabulous (saved 50% overall) and selection topnotch. While other stores packed and long lines before Easter holiday, JCP lines not terrible and moved fast. Sales person's worked very quickly while being kind, friendly, and attentive to customer needs. Was in a better mood when I left. ? Great stop!
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August 2020 by KeeponlivingintruthKeeplivingintruth Truth
Love the nice Clerk shes a very nice older lady with such a friendly sprit. Shes been that way since Ive been shopping there. So unfortunate the store is going out of business.
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July 2020 by Elizabeth Perez
Clean restrooms and good srvices
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July 2020 by Mckenna Moore
They had a great variety and even greater prices.
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June 2020 by Staci Barkouskie
Hot inside the store, but the sales are AWESOME!! My second time to go look and i always find something I missed and want! Go check it out before you miss out entirely ?
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June 2020 by Renata Smith
I really like Gormans. I just don't like the fact their closing. You could not return certain items for a refund.? Also it's unfortunate customer are not able to try on any garments before purchasing.