Burlington is a store known for great deals and excellent prices on a wide variety of items. Shoppers can find clothing for ladies, juniors, plus sizes, kids, and men, along with name-brand handbags, shoes, and beauty products. The store also offers a home décor selection, including seasonal items like Easter décor and luggage. Many customers report that the store is nice and clean, with lots of clothing on the racks. The treatment from staff is often described as very good, with friendly door greeters. However, the store can sometimes be disorganized, requiring shoppers to dig through stacks of items. Some aisles are noted as being a bit small. Occasional issues mentioned include not all dressing rooms being open and a lack of available shopping carts or baskets. While customer service experiences can vary, with some cashiers being less engaging, overall the store is seen as an improvement from older locations, offering savings without affecting your pocket.
I wish they had not moved to the marketplace. I absolutely despise going there. Otherwise, it used to be my favorite store.
April 2024
The store was clean and nice, so I shopped for dresses to try on. However, they only had the men's side dressing rooms open. Asked an employee if they had women's and they said they arent open. I'm not sharing dressing rooms with men. I put the dresses back and left.
January 2024
Walked in to purchase multiple items for several people. There were no shopping carts or the little rolling baskets available. Waited and walked back out.
