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9:30AM - 6:30PM
7909 Karl May Dr, Waco
Car Rental
“Mr. Scott at the counter is very prompt, professional, and courteous. I had a busy weekend ahead and he made the pick up and drop off service swift for me. Appreciate the 5 star service!”
“I’ve been renting trucks from these guys for the past couple of years. Every time the truck comes out nice and clean. They’ve always got something for me and if they don’t have a truck, they find one that’s very close! Great job guys.!”
10:30 - 11:30AM
7511 Karl May Dr, Waco
Car Rental
9:30AM - 1PM
7909 Karl May Dr, Waco
Car Rental
“After a terrible experience with another rental company failing to provide the vehicle we reserved for our weekend trip, Avis completely turned the situation around for us.
I called Avis at the Waco Airport and spoke with Kass, who was professional, helpful, and actually cared about finding a solution. She was able to get us into a small SUV that was clean, dependable, and had absolutely no mechanical issues.
The difference in customer service was night and day. Instead of excuses and last-minute cancellations, Avis provided professionalism, reliability, and peace of mind.
Because of this experience, I’ve already made reservations with Avis for next week and again at the end of May. I’m looking forward to continuing to do business with them going forward. Highly recommend! Thanks!”
“Matt was outstanding! He worked diligently and was very responsive with anything I needed while my vehicle was being repaired! Thank you, Matt! We will definitely choose Enterprise again.”
“Had the BEST experience at this Hertz Rental location and much quicker and cheaper than the nearby airport kiosk I’ve used previously. Manager Hisham was stellar and said “all we have are SUVs…take your pick.” I chose a Hyundai Santa Fe, and he said “that’s the one I’d put my mother in.” Ha ha! It was roomy, comfy, and got great mileage on my 1800 mile round trip over 5 days. Hisham was so nice and when I feared not getting back before closing on my return date, he was gracious to work with me on a return window edit. Returning the car was also easy, and Steven and the female shuttle driver on duty were also wonderfully friendly, caring, and efficient. I may bake them some cookies, cuz that’s what us 70-year-old ladies do. :-)”
“SJ, Emmitt and Grace were amazing ambassadors of the Enterprise brand! They were friendly in spite of an incredibly full lobby of customers. They quickly and efficiently took care of each one with a smile and energy that felt very genuine.”
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“Excellent service and wonderful customer oriented people. I am so grateful to this team! We were from out of state and in a wreck. We needed a car to get our little kids home. When another Enterprise in the Waco area told us they “wasn’t a car for us anywhere between Waco and Austin” the Waco Rd location SAVED us. They got us in a larger vehicle, first thing the next morning, picked me up from the hotel we were in, and helped us get set. I cannot thank this team enough!”