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“Will go with them over uhaul any day. Had a slight hiccup when getting my truck . My previous reservations were canceled the day before pickup . So when I go to pick it up I was charged more than what I was originally quoted. After getting the truck and leaving. I called customer support and they refunded me the difference because they couldn't find a reason why it was canceled. Same trip with uhaul would have been over 1200 . With penske is was little over 300. As many times as I've used uhaul I've never gotten a truck with a backup camera and power windows . Even though my original reservation was canceled, it was still easier doing it all over during pick up than when I have ever gone to uhaul”
9:30AM - 6:30PM
7909 Karl May Dr, Waco
Car Rental
“Scott at Enterprise at the Waco airport is always a pleasure to work with. He consistently provides excellent customer service and makes the rental process smooth and stress-free. One thing that really stands out is that he remembers customers by name, which makes the experience feel personal and welcoming every time. I truly appreciate the professionalism and friendliness—thank you, Scott.”
9:30AM - 6:30PM
7909 Karl May Dr, Waco
Car Rental
“After a terrible experience with another rental company failing to provide the vehicle we reserved for our weekend trip, Avis completely turned the situation around for us.
I called Avis at the Waco Airport and spoke with Kass, who was professional, helpful, and actually cared about finding a solution. She was able to get us into a small SUV that was clean, dependable, and had absolutely no mechanical issues.
The difference in customer service was night and day. Instead of excuses and last-minute cancellations, Avis provided professionalism, reliability, and peace of mind.
Because of this experience, I’ve already made reservations with Avis for next week and again at the end of May. I’m looking forward to continuing to do business with them going forward. Highly recommend! Thanks!”
“Matt was outstanding! He worked diligently and was very responsive with anything I needed while my vehicle was being repaired! Thank you, Matt! We will definitely choose Enterprise again.”
“Loved it.
Nice customer service. Showed me the options and price difference.
I chose the car for a week for the discount.
Jonah was helpful and attentive.
Lots of options. Got a car right before a big storm. Expecting to see less cars next week.
Thank u staff”
“Thank you for all the help with my mom. Hertz will be the only place we rent from due to Enterprise horrible service and lack of communication and disorganization.”
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“Excellent service and wonderful customer oriented people. I am so grateful to this team! We were from out of state and in a wreck. We needed a car to get our little kids home. When another Enterprise in the Waco area told us they “wasn’t a car for us anywhere between Waco and Austin” the Waco Rd location SAVED us. They got us in a larger vehicle, first thing the next morning, picked me up from the hotel we were in, and helped us get set. I cannot thank this team enough!”