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February 2024 by Katie Croft
Emily and Dana, I believe were their names, were very accommodating to our customized shopping needs. They were very patient to help us find a Jean jacket and find the best price! 5 stars!
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July 2023 by D La
Super helpful, associate went above and beyond to check if there was a size tall in the back of the store for me
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April 2023 by Linda D.
I have purchased at least 5 necklaces from Chico's and 4 have broken after 6 wearings and I expect the 5th to break next time I wear it. One fell apart laying on my dresser. Go figure!!! Cheap, cheap, cheap!! High prices.
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October 2021 by Rebecca H.
I received services above and beyond from the minute I entered the store. Selection of fashion was awesome. I will definitely return.
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April 2021 by Linda Klontz
Great store for stylish clothing for mature ladies.
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February 2021 by Elaine DeJonghe
I've shopped at a lot of Chico's stores in different states, but I've had issues with rude staff on several occasions at the Waco store. The only reason I even went in was to return some jeans I bought online. The rep was very snarky, to the point of another rep stepping in to help me. I will never.ever go back in the Waco store.
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January 2021 by Kathy Williams
I have been shopping at Chico's for years and this store is horrible. I have been there twice and the associates are rude and have no clue about customer service. I have shopped Chico's in Houston, DFW , and Austin and have never been treated this way. I had wanted to pick up some items in the store and order the rest online. One associate said it wouldn't be a problem and they would honor the online discount but the associate that was helping me said I would have to order everything online. Very disappointed not to mention why one was willing to help while the other one wasn't. Will never go back to this Chico's.
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September 2020 by Donna Carlisle
excellent service every time I've been there and I can actually try on the clothes.
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September 2019 by Georgia Giddens Baird
Love the fashions, especially when Dottie puts me together!!!
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June 2019 by M. D.
Always find great things here and their jewelry is so fun! If you can be lucky enough to get Wendy to help you, it's the icing on the cake! Thank you!!
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February 2019 by Susan Blackwell
Had to return some cute jeans I ordered online. So easy! The staff is so friendly and professional! Love Chicos! Thank you Suzan at Chicos!
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January 2019 by Susan Shaffer Blackwell
The staff is friendly and professional. Always ready to help. Love Chicos in Waco!
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September 2018 by Jamie A.
First time in this store. I was a somewhat apprehensive about going in being a large woman. I asked the lady if they had clothes for fluffy woman and she said yes. After that they were running through hoops to make sure I had the correct fit and look for my upcoming event! Wonderful staff. Very friendly and not judgmental when working with the heavier set customers!!!
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August 2018 by Ruth Ready
Great store and wonderful sales associates, always helpful and honest.
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June 2018 by Sherrill Ashby
The girls that work there are willing to help you find your size and things that will look great on you. Thank you Dottie for your help.
