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November 2023 by Carol Huskey
Very accommodating, professional, efficient, and friendly. Very pleased with the service and pricing of new tires
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October 2023 by C O.
These people are great. I've had two experiences there, and both were completely positive. Very trustworthy. They didn't try to sell me things I don't need. I will be a regular there.
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October 2023 by maxwell folina
My band was on tour and one of our rusted out brake lines that we had “gotten replaced” by a shop back home burst. Ray and the team at city did everything they could to put us back on the road as quickly and safely as possible. They found the problem line, took it out, tossed a new one in, all at a fair price. Highly recommend this shop for Texans and Minnesotans alike.
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October 2023 by mlchael turner
Had AC Delco batteries at a price no other place could give or even tried. Purchased 2 for our GMC HD 2500 and hopefully they will last as long as the last ones, as I feel 6 years is great these days. Picked up and installed myself as they were really busy.
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October 2023 by Julia C.
Outstanding Service. Very knowledgeable, Very honest family (Graves family) run business for the last 3 generations I would not consider going anywhere else in Waco. They are the Very Best.
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September 2023 by Clinton Mohammed
Took my truck here to get a wheel alignment. Once I dropped the truck at City Tire, they dropped me off and picked me up from work, which was very convenient on account of me working Monday through Friday and they not being open on Saturdays the truck was ready, and it just needed a camber adjustment camber adjustment.I was thinking the price was going to be 120 or more, and it turned out to be 79 bucks thanks for the good work and the professionalism. Great price to quality work ratio.
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August 2023 by Juan Sanchez
Great ? customer service. Reasonable prices. Overall superior work.
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July 2023 by Zach G.
Can't recommend this place enough. They treat everyone like family and take it personal to serve you right. My car broke down a day before a big family road trip and they moved mountains to get me fixed fast. And for 1/3 of the price of the guy down the street. Thank you to Berry and the City Tire & Battery crew!
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July 2023 by Larry Baggett
I'm in the process of rebuilding a front end on a 1998 Ford Ranger that I had just purchased recently. Upper and lower arms, sway bar, shocks and brakes were all replaced. The whole front end. As I did not have the proper tools to perform the tie-rod installation that was needed. So, I decided to take it to this shop to have these installed and to finish up the job with an alignment.I go to pick it up that afternoon close to closing. As it turned out, a suggestion was made that I needed new tires for it to be properly aligned as it was still pulling to the left. The price quoted for tires was a bit much. So, being economical I decided to shop around. They told me to bring it back after I had new the tires and they would finish up the alignment I had just paid for. Today, I went to the shop and was told it would be 3 or more hours before they could get to me. Since I had to get this taken care of and as to get on with my workday, I went to another shop up the street and had an alignment performed. This is where I was informed that both of the inner tie rods were loose and the upper arm bolts on the passenger side were also loose. For reference, when I the installed the upper and lower arms, all bolts were torqued to 100lbs. So, these had been loosened in order to perform the aborted alignment and it was very dangerous to leave it this way. I had given these folks 5 stars before as they seemed to be genuine about their service. When I was informed of the issues encountered, this changed drastically as it seems that I received some very shoddy service here.
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July 2023 by Bill Siddiq
Got my tires aligned here within under an hour with a walk in appointment! Highly rec this place for your tire alignment needs!
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June 2023 by Paul Lanigan
you always love to know your mechanic! in this case you can know the whole family. nowhere else i’d rather take an old, faithful vehicle. LOVE IT!
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May 2023 by Riley Becker
Though it may seem paradoxical to suggest that one would feel good about spending money at an auto mechanic shop, City Tire and Battery is a rare exception. From beginning to end, Gillen and the rest of the staff were kind, transparent and served me with my best interest in mind. Regardless of the state of my vehicle and the things they suggest need to be fixed, I feel confident, given their integrity and quality of work, leaving my car in their hands.
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March 2023 by Jacob Lackey
I came in at the end of their workday to get my oil changed and brakes inspected. After inspecting my brakes they realized my wheel hub was loose and recommended I don’t drive on highways until it’s fixed. I let them know I had a scheduled work trip the next afternoon and they lent me a car, rush ordered the part and had it fixed by the next morning! Great service and I appreciated them working with my situation
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March 2023 by Ted Lewis
I have gone to this place for years. Trust them 100%. Took my wife's truck in to get the front end aligned. They called me and said they found two bearings on the left side were bad. And the caliber (break) was bad. If they had not found it? It could have locked up going down to road. You need work done on your car, truck or anything with 4 wheels repaired? This is the only place I would go to. And don't forget TIRES. If they don't have it. They will get it.
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March 2023 by Steve Baker
One of the most honest and fair repair shops I have ever dealt with. Expert diagnosis of a complicated problem and they treat everyone like a family member. Trust them with your car/truck/suv.
