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April 2024 by Rosa Castillo
Pharmacist very unprofessional talking about customers as they walked away. CVS was supposed to transfer prescriptions for my husband who is dying of cancer and none were filled or was Walmart even called. I waited two hours and listened to how the pharmacist was throwing the phone down and hanging up in a bad mood. If she doesn't like what she is doing she needs to leave. She was even talking to her coworkers about her DM how much she disliked her. That's my experience at CVS
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April 2024 by Meena Saini
Chirma at pharmacy is incredible!! She’s so helpful, and made sure we got exactly what we needed, thank you so much Chirma!
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April 2024 by Matthew Haugen
Clean store with quick self-checkout stations.
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April 2024 by Tanzira Najnin
Went there to get water and beer. Not a lot of staff’s but whoever was there helped us. It’s a nice organized CVS. As usual CVS to be honest. ?
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January 2024 by Glynn Hackett
I'll pick up my medication from their store at once a month and it had a great service and friendly people so that's the place that I get all my
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December 2023 by bb hankins
My trip to the CVS Store 820 S 5th St., Waco, TX was THE BEST PHARMACY EXPERIENCE I have encountered. Insurance issues had prevented me from obtaining much-needed prescriptions. Extremely frustrated, I sought help from the on-site pharmacist, O’NEILL, who spent a great deal of time investigating my plan and needs. Not only was he patient and pleasant, O’Neill walked me through several options to assist me in finding solutions for my medicine woes. Additionally, another pharmacist, AMOS, was available to help me with the required forms and administer my two vaccines. His pleasant and professional demeanor made the entire process easy and agreeable. Working the front of the store, KEEGAN witnessed my struggle to use Self-Checkout. He graciously and cheerfully took the time to teach me how to use this Checkout method without any embarrassment or sense of being a problem on my part. The store was clean, efficiently arranged and well-secured. Even though this particular CVS was a much further drive than I was accustomed to, my positive experience and interactions were well worth it!
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December 2023 by Sarah Lott
We have recently been directed to the CVS on 5th Street after the one on N Valley Mills closed. I was totally surprised to find out that the two stores were not alike at all. 5th Street is so efficient, responsive, and friendly. It’s also much cleaner. I had become dissatisfied previously. On my first trip there, an employee came to me and explained things for me. It was very helpful. I do recommend this pharmacy.
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December 2023 by April Allison
Most shelves were very low on stock and some items were out.
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October 2023 by Tiffanie Montgomey
Cashier was very rude and unfriendly
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January 2023 by Lisa Clemmons
Friendly staff, drive thru didn’t take long.
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June 2022 by Amanda S.
The pharmacist went above and beyond to help me transfer my rx and it was ready fast! Excellent customer service!
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January 2022 by Angela G.
Usually don't like to leave bad review but every single time I go to fill my prescription there is some sort of complication... The pharmacist has a bad attitude and is unhelpful. This has happened every time I go in no joke! I'm switching pharmacies and if your planning on filling scripts here it's probably not the best idea. Mostly because of the inconvenience and incompetence. Other than that the store it's self is fine. Just the pharmacy that needs work!
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July 2021 by Preslie A.
CVS workers are always so kind but the pharmacy takes awhile to get to helping you. Overall, this CVS will remain my go-to but just wish that the pharmacists would atleast acknowledge that they'll get to me in a minute so I am not standing around too long unnoticed. Will probably just go through the drive thru to get immediate attention!
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January 2021 by Edward P.
Average service. Staff wasn't greatly helpful.if you know where things are in the store then great. Because the staff was the hardest thing to find.
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October 2019 by Eunice G.
After having nothing but issues with the CVS in Woodway I came to this CVS and I'm very glad I did. Staff is polite and helpful. Had my prescription in my hand 5 minutes later!
