-
January 2024 by Cindy Porter
Mandy Hunt helped my husband and I at the Lubbock store. Mandy was so helpful. We had a type of tile in mind for our backsplash. She helped us search and search until we found some we liked. She also helped us find a picture of the tile installed, which was very important to us. She was helpful, but not pushy. She really knows her products. She has a wealth of knowledge. The showroom is the most pleasing one in Lubbock. This is a hidden gem. Between the showroom and Mandy's help, this was the best experience in Lubbock.....and we have searched them out. Thank you, Mandy.
-
December 2023 by Kim Wiseman
We used DesignCo for our house build in Fairfield, TX for flooring, backsplash tile and countertops. We plan to use them for window coverings as well. Everyone was fabulous to work with from beginning to end. Johnny was extremely helpful with sales, schedulers were flexible and installers were skillful and as tidy as you can be with construction. Very professional all the way around. I highly recommend DesignCo for any design, construction or remodel project you may have.
-
December 2023 by Paula Nottingham
I recently had my kitchen remodeled and had new countertops installed in the master bath by Designco. George & Melanie in the Temple store were my contacts throughout the process. They provided exemplary customer service and were very helpful with the coordination of flooring, countertops & backsplash. Melanie even went with me to their Waco location to make sure I had access to every selection available before I made a final decision. Their installers were professional craftsmen who showed up on time every day & did a fantastic job. My kitchen is beautiful & I have recommended DesignCo to several friends already. Great prices with prompt and professional services!
-
December 2023 by Harold Nelson
If it wasn’t for Robert at the Waco design co. we would not have our beautiful counter tops. He helped us every step of the way. Just waiting on a problem with the seam on the quartz countertop.We had another representative helping us but he never showed up for our appointments or we would have given design co.a 5 star
-
November 2023 by Chad G
DesignCo is my Savior!!These guys are professional on every level. Quality, Customer Service, and Design.I was in a bind with one of DesignCo competitors (MTTS not mentioning any names) In my opinion, there is no competition between the two of them. MTTS lied week after week for 5 weeks to my face. Broke promises after promises. Took my money and still would not let me see what i was buying. In this case, it was countertops. That is all they do there by the way. Then when it was time for install, MTTS said they were not going to help me and tried to refund my money at that point. DesignCo came to my rescue. They came and Lazer measured my kitchen and custom cut the slabs to match perfect.If you value your time, money, and design of your new kitchen or bathroom or anything for your home, stay as far away from MTTS as possible. DesignCo is your best friends and your best solution hands down.
-
September 2023 by Marla M.
I am tile shoping for two bathroom remodels. I decided I would try to see what they had to offer. I went in a week from last Tuesday. As I entered the building not one person acknowledged me or even asked if I needed help. One women walked by me talking to another associate and just kept walking. I would not recommend shopping there as I was not what they were looking for in a customer. They lost out on two bathrooms and any other renovations we have planed. Marla Mandella
-
September 2023 by Janet Davis
We had an absolutely wonderful experience with DesignCo. Everyone from the receptionist to the installers to the warehouse personnel…they were all great! Kristy was attentive, upbeat, helpful, patient when I was indecisive…just the best! I highly recommend Kristy and DesignCo.
-
September 2023 by joe james
Got no help in there. The front desk lady was super nice and friendly. The rest of the staff was bad. There must have been 15 staff members in the store and 3 customers. Nobody was helping, the staff would walk by and not even say hi. Why have so many staff members that don't do anything? Could fire 75% of the staff and the customers would never notice.
-
September 2023 by James Crowe
Very impressed with not only the top quality job, but the customer service was the best. We were kept in the loop for the entire job. We will definitely be using them again.
-
July 2023 by Tina McInnis
My new kitchen countertop and backsplash are wonderful! The experience was pleasant and professional from beginning to end. Noe came out and helped with the decision making process and the finished project is exactly what I wanted. Sorry I didn’t have it done sooner!
-
July 2023 by Linda Y
About 3 yrs ago, we bought a condo at Waco and did a complete remodeling. Johnny Tucker and his team helped us a lot during the process of choosing marble countertop materials, expedite the delivery and fix minor installation issues. It was a great experience with this company. Back then the tore was called Design Superstore. Highly recommend.
-
May 2023 by Nikki Brinson
We have contacted DesignCo in Waco on multiple occasions regarding our faulty flooring. After multiple calls and false promises, someone came to our home to take a look and it was obvious that the product was defective. Then, they went silent again, so we called rep and was told that his manager did not want him to discuss the issue with us. Left word for manager, no call back. Called again and was told that a claim would be started. FINALLY, got a call that the claims process had begun. Several months more, more messages left AND NO WORD BACK.
-
May 2023 by Toni Contreras
I worked on my project with Tony. He was extremely helpful and always went above and beyond when helping me. He was always happy to help and was never bothered even if I called multiple times a day. My project was a small bathroom job, but he treated me as I if I was spending on a whole house remodel.
-
March 2023 by Sonia Madatali
Where do I even begin! From start to finish they had everything we needed! From great products, great quality, great selections and amazing customer service!! This was one of the easiest and best purchases for our home we ever made! We highly recommend them don’t go anywhere else! They have everything you need right under one roof!
-
February 2023 by Alan Abel
The entire experience was very good. They had what I needed. I was removing carpet in the bedroom, going from a darl vinyl plank in the hallway to light colored tile in the bathroom. They had colors, and sent home samples so I could try them out.Once the decision was made, the scheduling was good. The installers did a great job.Other than the price, which was reasonable, but we all want to pay minimal for top rated product and service. I really can't complain about the price. It was reasonable. Just a little more than I was expecting, but better than others.
