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January 2024 by Zoe and Sebastian Graham
I love that this place has their store hours from 10AM-8PM and yet I’m standing outside the LOCKED doors at 7:03PM and the associates run to the back of the house.
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January 2024 by Rosemary C.
Worst customer service, young woman that waited on me was rude. It was my first time there and I will not return.
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December 2023 by JENNIE EVANS
Undesirable shoe selection
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October 2023 by Baylie G.
They've got a pretty decent selection of shoes, but really nothing that Rack Room Shoes or the Richland Mall (or any other shoe store in Waco) would have. They carry popular brands like Birkenstock, Doc Martens, etc. The store itself is clean and well organized. But the staff is lazy and doesn't speak very kindly to customers. They don't greet you when you walk in, and are very put off when you ask any questions. When I was checking out the girl pretty much just tossed the shoe box at me and continued talking to her friend. For such a nice store, the employees really bring the value of the store down. Quite disappointing. However, I'm happy with my new shoes, but won't be back to this particular location. I'd rather drive to the DSW in Cedar Park, or shop at an entirely different shoe store in Waco.
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September 2023 by Jason G
Strange
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August 2023 by Joe Ryan
HUGE shout out to/for Lacey at the DSW in the Central Texas Market Place location in Waco Texas!!! Extremely helpful, courteous, and polite!! Thanks again Lacey for your help; greatly appreciated!!! ⭐️⭐️⭐️⭐️⭐️
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August 2023 by Dawn E.
Very good selection of shoes. We found just what we were looking for. Nice staff, and comparable prices.
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April 2023 by Bill Mclean
These guys started out with great deals on great brand shoes. However they have gone up substantially on their prices.
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April 2023 by Melvin Choat
Two freaking pairs of steel toe shoes to choose from. Better to go to Academy
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March 2023 by Teri Reed Fitzjerrell
I’m not a big shopper, but I do love a bargain! DSW has some good quality items for less price and I like that. There stores always seem to be well organized.
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March 2023 by Elena Reforsado
1 star bc of customer service. Thiswas my first time here. There was a girl/lady with dark hair that was working in the afternoon shift and I asked her where a pair of shoes were and she had no customers but still somehow managed to not acknowledge me and just pointed me in a direction. What I said “I’m sorry, what?” She just continued to do her thing so I just left the store.
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March 2023 by Teri Reed Fitzjerrell, Realtor
I’m not a big shopper, but I do love a bargain! DSW has some good quality items for less price and I like that. There stores always seem to be well organized.
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February 2023 by TAMMY SWIFT
Bought some HEY DUDES with my spouse to match and they are SOOOOOOO comfortable
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January 2023 by V Jones
Find an amazing deal on a pair of slides for my son!
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November 2022 by pam kellan
Pretty good selection of shoes. Mostly tennis shoes assortment but a big selection. I've been shopping a DSW for years.