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November 2023 by Scarlett T.
I heard good things about this shop when my car broke down. They are honest, fair, and communicate the entire time they had my car. It was a major issue and they didn't stop until it was Dunn". I found my new mechanic. I'm happy with the process and the work.Appreciate you guys!
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November 2023 by Stephanie Harrington
Thank you so much for helping my mother. I am in Greenville, TX, and she was there in Waco. She needed help, and for me, you went above and beyond to help her. You even called me back to let me know she was safe. You were a true blessing, and I will never forget the kindness you showed us. God bless you, and I pray your business will always be successful.Thank youStephanie Harrington
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October 2023 by Sam
Got my tires rotated and oil changed the same day I called. Nice people and VERY reasonable prices ?
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October 2023 by Delaney E.
I am a college age girl and I don't know anything about cars. They could have told me just about anything and I would have believed them. They informed me nothing was wrong and didn't charge me a cent. It is refreshing to see honest mechanics! They are very trustworthy!
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September 2023 by Andrew Carter
Great staff,,, head mechanic is overwhelmed but does a great job!! Chris is a great service advisor, he always follows up and is easy to work with.
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August 2023 by James Phillip Green
Wish we had more people like the people that work at Dunn's. They are extremely honest and outstanding in the work they do.Our son has taken his Jeep there twice, and they have done a remarkable job and did not once try to upcharge; in fact tried to find ways to save money without compromising quality of workmanship or product being used to repair.Too bad other shops cannot follow this same model.Service: General repairs & maintenance
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July 2023 by Sarah Holland
Dunn’s Auto was great!! My AC stopped working and not only were they quick to tell me the issue but also to repair it and for a decent price. If I have any issues in the future, I’m definitely coming back to them!!!
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July 2023 by Carrie Laxson
Didn’t get as far as having them service my car, as when I called to get a ballpark figure on an oil leak repair and actually told them where it was leaking, the man who answered the phone got real snotty with me and said they would have to look at it first. Well, the guy at Kwik Lube that informed me of the leak is the one who referred me to Dunn’s and told me they could give me that information over the phone, so obviously, Dunn’s just couldn’t be bothered. Will continue to look at other places that want my business!
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June 2023 by Victor Gaona
Price and customer service was good. Only complaint was having to wait 6 hours to do a front end alignment. Got there right at opening and figured it would be like 2 or 3 hours.
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May 2023 by Dish Hawk
There is no better place in town. They are very fair and honest. Been coming here for over 20years now. Can't believe I haven't done a review, they definitely deserve it. Not once have I been given a bad experience. Understand, they are the best, and everyone knows it. So yeah, there always is wait, and yea they want you to drop your car off for that reason. Supply and demand. Highly recommended, 5 stars isn't enough.
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May 2023 by JazzyMcvey
First off I trusted this place with my vehicle. Took it in for servicing , told them what was going on with it how it was hard to drive. After “fixing” I was able to drive it but later that same day the problem came back! I took it back to them when I could & they say ok we’ll take a look only to come back with now a different part needing fix ! I told them to fix the problem in the beginning & they told me I drove it and messed up the pump now ! They charged me for oil that leaked right back out and car was back hard to drive , so was the part they told me even the fix?! Seems they just put oil ,charged me a bunch of money and sent me on my way! Very disappointed !!
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April 2023 by Selena Lisotta
I bring my car here regularly and the guys are very communicative, very thorough and help out so much when it comes to paying. They don't charge me for ridiculous things, they even help by not charging me for little things, and they have s shuttle service that is so convenient! I can drop my car off at any time and they give me a ride back home. Truly appreciate this mechanic shop
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April 2023 by Natoya
HORRIBLE...place of service. Told me that it's going to be about $6000 for an engine so I said ok, I'm going to have it towed to my house, I found one for half that price. Had an agreement to pick up my truck on a Friday and they got it towed to another town Thursday before the Friday. Didn't get a call to let me know anything. They are rude and very snappy men. If I caught a flat tire in front of their shop, I wouldn't ask for their help...Sorry NOT Sorry...Service: Engine repair
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March 2023 by Dalton D.
I had to get my front wheel bearings and drivers side spindle replaced after braking down on the way to school. They told me they would take a look at the spindle and see if it needed to be replaced or if they could fix it and i asked them to give me a call if it needed to be replaced and i could go pick up a used one from the parts yard and have it to them that day. by the end of the day they finally gave me a call back saying they already had a spindle on the way and it should be fixed by the next day and i was charged $70 dollars more than what i would've paid for it. i also told them i had the wheel bearings to do the job but they insisted in using their own parts rather than what i had. this costed me an extra $90 dollars. when they called me and told me that the spindle was on the way i was also told that the total was going to be $259 and some change before tax. when i got there they then told me that it would be $359 and change and then tax. turns out the paper the person who was on the phone with me the day before had a paper saying $259 and when the person at the desk showed it to me you could clearly see that the 2 was changed to a 3 by adding a loop to the top of the 2. I was charged $370 when it could've been done for $150 or less.
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March 2023 by lakyn lewis
Phenomenal experience! Bit of a long wait but very honest and affordable. I recommend dropping off vehicle as soon as they open to be first in line. Trustworthy mechanic no matter your gender.Services: Brakes
