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January 2024 by Dora Cessor
Waco TX Enterprise rental center always has the vehicle style or specific request made. Efficient, helpful employees. Always call for them
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January 2024 by Juan Jones
Had a lite problem with a rental car and they got me back on the road in minutes. ?
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January 2024 by SARA APONTE
the worst service in the world, we rented a mini van a month ago and they called us the same day we were going to pick it up to let them know that they didn't have any. The worst thing was that they did not offer any help to resolve it. I will never rent with them again. I don't recommend it at all ?
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January 2024 by Jarold Almonetti
I booked a mini van a month ago and they called me half an hour before my time to go and pick up the car and told me that they don’t have it
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January 2024 by Aaron White
For years I have only used enterprise and only 1 of the three locations in the Waco area for loyalty is key. I was treated unfair and embarrassed this past Friday at said location(18&17st) by a management trainee and suggest the Waco Dr location and ask for Linda for she is a true professional and is the reason I will bring my business back.... thanks Linda.
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January 2024 by Ryan R.
Rent somewhere else these guys will mess up your rental when you had it planned out weeks in advance. they gave me a car with out gas that was filthy. Damaged interior caused me an injury. Service desk called to confirm rental and then said he had no record. DA FAQ?
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November 2023 by John Matthew Sickles
Team was fast, fun and friendly. I appreciate the eye for detail they had both when I picked up the vehicle, and when I dropped it off. I would recommend this place to anyone.
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September 2023 by Luis Perez
The customer service is super friendly and they help with everything necessary. The branch manager Sara Scott is super friendly, as always, an excellent experience and great prices.
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September 2023 by Kris Hollingsworth
Our company has rented from Enterprise for a while, and we always have a great experience. I rent from them personally also, mainly at the 4401 W Waco dr location. I just rented an SUV 9/7/23 and the staff is great. Mathew is my guy, but Lynnda helped me Thursday and although new to the store I got just as good of service as I do from Matt which was awesome.
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September 2023 by Thomas Snyder
Excellent service, in done and out both on pickup and return. Courtesy ride to and from a major plus and all staff very helpful and courteous. Car very clean, good smelling and operated perfectly. I won't go anywhere else!!!
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September 2023 by Nicholas Farias
Sarah and Corey both took really good care of me. Both are really well spoken. I called Corey that morning to ask him a question right when they opened and I came in a hour before close and he remembered the exact conversation we had. They treated the people in front of me the same way. It was seamless.
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September 2023 by Vanessa Anthony
I had reserved a car online at least I thought I had. But no one called me back about it. That's a first for enterprise. Fortunately I didn't need the car . But I want reserve a car at the Waco Drive location I 'll stick with the bagby location or I35
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July 2023 by Simon Barnes
Very friendly, car was upgraded. Parking is tricky, don't try to get there through the adjacent strip mall lot since it's barricaded off.
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July 2023 by Rebecca Edwards
We had 3 groups needing to rent vans this summer. Enterprise was 0 for 3 on delivering on these rentals that had been reserved since February. The local office made no apologies or other arrangements to accommodate our needs. One group had to charter a bus and the other two had to take their personal cars and caravan. Would not recommend. We have issues every summer.
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July 2023 by Thejunkunderdog Junk Removal
Sara,Tay, Nathan & the entire staff are absolutely amazing. The level of kindness shown to my family & I, is unmeasurable. I will forever be greatful. When people are genuinely good people it makes you remember that life is about caring and loving one another. In our time of need the kindness of others is sometimes all we need to keep on keeping on! With all that said Thank you is just not enough! I'm happy to know that great people are still around! So as much as it is worth and much more Thank you guys!-Joe Zamora
