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February 2024 by William Ewing
Great bank and very nice people
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January 2024 by Sedric Redrick
Takes care of all my banking needs when I go to the bank period.
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January 2022 by Haley Green
I’ve never met more unprofessional people in my life. I cannot believe that these people are in charge of people’s finances. They always have bad attitudes, are loud, and playing around every time I go in. They do the bare minimum and anything other than that you’re on your own. They will not answer the phone if you have any questions or need help. Absolutely disgusting, need to be retrained or let-go.
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October 2021 by roberta garza
Muy buen lugar solo está mal el horario de abertura el horario dice que abren a las 9 AM ya sol las 9:40 y sigue cerrado en realidad abren asta las 10am los viernes según mi experiencia
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July 2021 by Samantha Escobar
Dynasty Ingram went above and beyond to help my sister when she got hacked by cash app! Excellent employee!!!
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January 2021 by Blair Boatright
The employees are rude right off the bat. I don't usually have an issue with first convenience bank employees but this one is by far the worst.
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November 2020 by Cali Ward
Just the worst bank to have all together no if ands buts about it
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June 2020 by Luis Lopez
When ready Dr n of the AR . Man rffc fcçç. My
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June 2019 by Erika Ashley
Its open day's other banks are closed. They have later hours. These are 2 great reasons to bank here. But the customer service is horrible. Prepare to wait up to 30 minutes in line. Make sure they do it right because if they mess up you gotta get back in line to talk to someone. No one has that much time just to make deposits. Then they wanna be rude...Very annoying.
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April 2019 by Gracemarie Rodriguez
I been bank with them for 5-6 year and I never have a problems with the bank but the customer service is becoming really bad. They have a lot new people and change in the bank. They need better people!!!! ASAP ! Customer service in the phone is also really bad.... I wait more then 25 min to get help and after I wait the girl was really rude. I need to work in the customer service!!!
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May 2018 by Brittany Davenport
Cynthia is very rude. I've came to this location several times and she will leave both while client is waiting to be serviced. I will always go to the location on Bosque no matter how close it is. HORRIBLE CUSTOMER SERVICE
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December 2016 by carlet wilson
Love the customer service
