-
March 2023 by VooDoo
Had a great experience here.
-
September 2020 by Destiny Miller
I had some step rails that I purchased form here and they installed them for me with no issues. Will definitely be back.
Great place, very knowledgeable, and great prices!!!
-
September 2020 by Paul Mundy
Charles is a good guy, treat you right.
-
August 2020 by Steph Ragan L
A+++. Honest, and thorough!
-
June 2020 by Alex Campos
Worst place to call and try to get a part from they never answer there phone and when they do there very rude. Will never do business with this company ever again. They lie so much about they have a part n it will be in a certain day n then almost a month later they want to call to say they have to part in, a month later i found another part faster then what they did...just warning you going this company is no good,..Well its sounds like the same thing yall did when you gave my dad a bad review on petes automotive, when he didnt even order a part from yall, seams like the same thing when yall are bashing on a small business owner. Thank you have a great day sir, i appreciate never doing business with you again sir,.
-
May 2020 by Ursula Miller
I had some step rails that I purchased form here and they installed them for me with no issues. Will definitely be back. Great place, very knowledgeable, and great prices!!!
-
December 2019 by Jesus L.
I Always get parts for my trucks here at genesis. Good customer service always responds on time. Owner just did some work on my truck put a rack and pinion for a good price.
-
November 2019 by Tad Greenlee
I purchased a motor for $1600 from Genesis that was advertised as "in working order with 111,000 miles". I had a mechanic do an engine swap. Immediately after the swap, the most obvious issue was low oil pressure 5psi at idle. I sent Genesis a video of the issue, asking for help with what they thought may be the issue. I paid a shop to replace the oil pressure sensor, that did not fix the issue. Genesis sent me an oil pump and DOD lifters, I replaced with no change. Throughout I kept in touch with Genesis as to the results. I asked Genesis if i pulled the motor and shipped it back to them (on my dime, again) if they would give me a refund, as the motor had a 6 month warranty period. They received the motor at 6 months and 2 days. I was told at that time, that their finance dept would not be refunding me. And I would need to pay again to have the motor shipped back to me in MN. Another $200. So at that point I've paid over $600 in extra shipping and service. I received the motor back, put it back in my truck and took it to an LS specialist shop that comes highly regarded. I asked that they look into the oil pressure issue. After lengthy inspection, the likely cause is failure of cam, crankshaft, or rod bearings. This motor was obviously not in working order, not to mention that I never really got a straight answer on how many miles were on the motor when it was pulled.
-
November 2019 by David Victor
From start to finish they were honest, knowledgeable and quick. I will use them again!
-
November 2019 by Hyena Musik Group
When I asked why are the prices same as new he became very rude and disrespectful.
-
November 2019 by Tad G.
I purchased a motor for $1600 from Genesis that was advertised as "in working order". I had a mechanic do an engine swap. Immediately after the swap, the most obvious issue was low oil pressure. I sent Genesis a video of the issue, asking for help with what they thought may be the issue. I paid a shop to replace the oil pressure sensor, that didnt fix the issue. Genesis sent me an oil pump and DOD lifters, I replaced with no change. Throughout I kept in touch with Genesis as to the results. I asked Genesis if i pulled the motor and shipped it back to them (on my dime, again) if they would give me a refund, as the motor had a 6 month warranty period. They received the motor at 6 months and 2 days. I was told at that time, that their finance dept would not be refunding me. And I would need to pay again to have the motor shipped back to me in MN. Another $200. So at that point I've paid over $600 in extra shipping and service. I received the motor back and took it to an LS specialist shop that comes highly regarded. I asked that they look into the oil pressure issue. After lengthy inspection, the likely cause is failure of cam, crankshaft, or rod bearings. So that another $250, so now I'm over $800 invested beyond the cost, if the motor was healthy. That does not include any of my time or investments. I pulled the motor out in an unheated garage in MN in the winter. I recently spoke with Genesis, over a year after my original purchase. We conferenced in a friend of Genesis that also said that the issue was mostly likely consistent with internal issues that would require a rebuild. After the conversation, I asked what do we do from here. Genesis again said that they werent interested in refunding any money, due to the warranty period. After pleading with them to offer a solution I told Genesis that I didn't trust them and was told that if that is how I felt, then the conversation is over. And they hung up on me. Due to Genesis implimenting an "ignore and it will go away" strategy, I am left no choice but to air my grievance here.
-
October 2019 by D3SALYNN Blue76
Was sad I wrecked my car but these guys did good work on the paint. They even shined my tires. I need an oil change soon. I will call you
-
October 2019 by Ikanndee 2.
Was referred by a friend and didn't know they were a few blocks away. Very reasonable.
-
September 2019 by Brandon Ashley
Thank you for getting me the information I asked for
-
August 2019 by Timothy Hernandez
Don't make business with them they got bad parts