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August 2024 by Builder Girl
In town visiting family, picked up a vape called Geek Bar. Daniellle was so awesome! I’m in my late 40’s and she treated me like family. I don’t normally go to smoke shops, but I thought I’d try this vape. I puffed on the orange creamsicle Geek Bar vape for a day and a half and then came back and got two more, because when I lit a cigarette for the first time in about 30 years it tasted terrible. The best part is I don’t have to load it with juice, it’s ready and charged. Uses an android cord, not included…. But it’s fully charged and lasts several days before needing a charge. They also take the old cartridge back as a trade in to get 25% off the next one. Thank you Danielle!
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June 2024 by Jack
Extremely knowledgeable, kind, and helpful! While some of the prices are at a premium, I personally think it’s worth it. I’ve been here many times, and have never had any form of a bad experience with any worker. They’re all extremely kind and helpful! I’ve been to the Hewitt location as well and I can say the same thing for that location! I wish they had more fun glassware, but they still have a decent selection! I always look forward to going back because of the people!
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May 2024 by Justin Michael Parra
I’ve lived in downtown Waco for the last 10 years and out of all of the smoke shops in town, Glass Phoenix is #1. I go here for quality.
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November 2023 by Benjamin Bush
Hey ya'll
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October 2023 by Matthew Allen
This spot is beautiful, and so is the store. Taller white gentleman with the small pup was probably the most knowledgeable person I've ever met in a store that sells so many niche products; most people don't know much about Kratom, and this man had such valuable knowledge on the regions and effects. My only complaint about the store is that they seem to have only the higher-end products/prices. I think any store, no matter how upscale, should include products at all price points. I do want to say though, that I almost disregarded the insane price of Club 13's proprietary blends; with how well the aforementioned man was informing me about it/hyping the brand, I almost just bought it anyway because I liked the guy. But I simply couldn't justify it when I can get 6x the amount at another store for the same price.
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October 2023 by Crystal Carter
Great people and great store. So much to choose from.
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November 2022 by Bigg Moneyy
Katie and all the employees are awesome. Super knowledgeable and very helpful. Always recommend glass phoenix
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August 2022 by Raquel Sumerall
The female store manager that works at both locations is very knowledgeable about products , information and great customer service
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June 2022 by Steve Hilliard
Didn't buy anything but the store people were super nice and helpful. Will be going back when I need to get some more cbd products.
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March 2022 by josh Thompson
work with 100s of stores and this is def one of the best, katie and her staff are highly educated and really care about helping people. Really glad this place is here offering its awesome cbd etc
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February 2022 by Dayton Ochoa
Katie and all the employees are awesome. Super knowledgeable and very helpful. Always recommend glass phoenix
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November 2021 by Viki Bryant
They were greatAnd very helpful
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November 2021 by KiRK Delaney Miller (young delaney)
This is a good wonderful place to go check it out
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November 2021 by V Jones
The customer service is always nice and they have plenty of crystals, and other delights.
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November 2021 by paula beagle
Katie and all other employee are so super nice. They explain each items so you'll know what is good for you. I'll be back many time. Thank you :)
