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February 2024 by Elias W.
Went to buy my son an RC car for Christmas. Everyone who helped me was extremely friendly and knowledgeable. I've returned now twice after that as a repeat customer and have received the same great service from everyone I interact with. Very happy with this store overall!
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September 2023 by Brent Stafford
What a Great place! Great staff willing to help you with all your needs. I highly encourage going.
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September 2023 by Isaac Medrano
Sucked I bought parts for one of my trucks didn’t last me not even 15 minutes had to come back the next week to order parts was told that the place would help me out and not charge me on repairing the truck because of the money that I spent already to come in today to pick up my parts and tell me that they’re going to charge me an install fee basically threw money down the drain spent money with them for no reason
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September 2023 by Will Basnight
Amazing staff. They're all super helpful and will answer all your questions.
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June 2023 by Teri G.
Great people, very knowledgeable about the products they offer. They got kites, rockets, legos, play mobile, Gundam , models, wood models, toys, trains, rc hobby grade boats, plains and cars!!! There is even a race track in the back available for practice or events using 1/16-1/18 scale cars. They even have yoyos, games, war-hammer, goat guns, and metal earth products. My Christmas goto spot for the people that have everything.
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June 2023 by Christian Carr
Bought an arma senton and it changed my life. No more cheap WLtoy knockoffs. The staff shared my excitement and we both opened the box like a kid on Christmas
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June 2023 by Justin Stephens
Poor customer service by manager. Team members attempted to correct an exchange situation with a new item purchased 18 hours prior, manager declined.
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June 2023 by Mary Reid
Hubs was able to order what they didn't have for his car and they got it in quickly. They even called when the parts came in. Their customer service is awesome!
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May 2023 by M. J.
One of the guys will NOT take their eyes off of you. Its unsettling, like there's NO trust.I couldn't even 'relax' and window shop properly when I went there.That same guy is even worse with little ones. What's the point of having toys? If they're going to stare you and your kid down?
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April 2023 by Randy Walker
I can’t remember the gentleman’s name but he was so helpful and respectful. He gave me advice on how to fix a problem I had with my Traxxas. Will definitely come back again.
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April 2023 by Dakota Smith
The staff is super friend and very helpful when it comes to Rc cars, I love this store!!
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April 2023 by Daniel Ramsey
Drove from over an hour away. They were closed during their posted hours. Too lazy to update their posted hours on google. This is why you are losing business to online shoppers. I won't be back
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April 2023 by David Vasquez
Poor selection on build car kits and over priced.
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March 2023 by Jake Grunow
Very disappointed in this location. I’ve gone to the austin location for almost 10 years ever since I was a kid and they’ve been great and even helped me fix my trucks and offer helpful advice. I was in Waco and wanted the new axial crawler with rear steer. The salesman then told me about the new traxxas mini crawler that was supposed to be better. Upon getting home and pulling the truck out I realized it didn’t have rear steering like the axial I had intended to buy. I immediately returned with everything still wrapped in plastic and untouched and they said they couldn’t return it or offer store credit since the salesman had already opened the box before I’d even bought the truck. The receipt states unopened products will be considered for returns which I assume means they will just say no.
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March 2023 by JpunitSRT
Online stock doesn't match in store, also counter person was rude and not helpful. Tried to go local, but I'll stick to online.
