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March 2024 by A J
**UPDATE (to Managements response):The shower liner required a change after our stay, as I physically removed it myself due to the pungent smell. Glad to know your “top notch housekeeping” placed a new liner in shower, after our departure; as they did not catch the filth when preparing the room before our arrival. Also, “I’m sorry to have to tell you that”: A short search on google will show, IN FACT, there ARE swimming related illnesses due to dirty pool conditions.*ORIGINAL REVIEW: DO NOT SWIM IN POOL/HOT TUB… Dirty pool got our whole family sick….. also, The shower liner wreaked of must and filth.. caused our whole room to smell horrible. GROSS.At a glance, this hotel looks clean… however, once you look closer you will find it is NOT.
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March 2024 by Shari Noon
We arrived on a Friday and were quickly checked in. We asked how best to get to Magnolia Market and given easy directions. We spent a few hours and headed back to eat at hotel restaurant. The restaurant had light music playing. The booth had a monitor playing Mash rerun? A few other couples eating. Phillip was prompt at getting us menu and waiting for our drink order. My husband ordered a Manhattan with up grade Makers Mark and I, Red Blend house wine. He came back as no Maker Mark nor Red Blend wine. My husband chose another brand and they only had Pinot noir or Cabernet. Phillip made drink and brought wine. We both ordered sliders from the appetizer area. Not real hungry. The buns were over toasted as well as meat to grilled. Really did not enjoy our meal. Phillip attentive. This is why 4 starWe went to the Jacuzzi and it was very enjoyable. Our room large, clean and well lit. The beds very comfortable. Morning came and I found no hair dryer. Called down and one was brought up.The parking lot is well lit and plenty of parking.
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March 2024 by Hengam Stanfield
Poor service front desk. Not friendly.
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March 2024 by Brett Rietveld
This hotel has an indoor pool and a sauna. Plus the pool opens at 6 so you can get a workout in before leaving for work.Walkability: Practically not Walkable. Go fight through multiple lanes of highspeed traffic and you might be able to get some fast food.Food & drinks: The were out of stock on a lot of food items and drink items at the bar.
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March 2024 by Corey Martin
Great rooms. Staff was awesome.
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February 2024 by Michael Riojas
We come to this location for RELAXATION! Our King room is very spacious, everything is clean, and fresh, but the real reason we come here from Fort Worth, is their warm pool, good hot tub, and a nice hot (dry) sauna. Of course we called before we came to ensure all the amenities were functioning, but very happy with the stay.
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January 2024 by Penny Prater
The front desk attendant was very kind and helpful. It wasn’t his fault but we tried 3 rooms and the all had hair in the tubs and mini fridges.Had breakfast and Dwayne made us an awesome breakfast sandwich with potatoes and coffee. Excellent service! Thank you Dwayne!!
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December 2023 by luis Martinez
Had a great stay at this property. Front check in was a breeze, and the room was very clean. Didn't try breakfast or coffee as it's not included. It has a bar a restaurant if you don't want to venture out. Id definitely rebook at this location.
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December 2023 by Armando Rubio
Most horrible experience at this hotel. Room had bed bugs. I was bit all over my arms and face. I do not recommend this hotel to anyone.Rooms: Room had bed bugs.
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October 2023 by Madeline Tavizon
My husband and I needed a place to land for the evening on our way home from vacation. We called last minute and they had an available room; they were so kind in helping us book a last minute stay. Once we arrived, the room was so clean and fresh! This was such a nice stay! Also, to keep this in mind, there is no free breakfast at this location. There is a restaurant and they do provide a discount when you check!
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August 2023 by Ricky W.
Bellmead TX hoiiday inn promise me I would get my refund back, it's been over a year and still haven't received anything, I called about it a day ago and asked what's going on, now they said I have to call the resvation office, and resvation office says to call holiday in in bellmead TX, they're great in getting your money, but don't accept responsiblly when it's time to refund for booking me twice and getting paid twice, be aware of those who take advantage of senior citizens and disabled vets like holiday in in bellmead TX did me‼. I rate them minus 0:: by the way I stated is this how you treat a disabled vet, then the mgr at bellmead TX hoiiday inn said ( what that have to do with anything) I find that so disrespectful to me and all Vets ‼
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August 2023 by Patrice Henderson
We had an event there... under staffed... two people working forty two guest, no communication to staff about dinner requests from gm... no communication to staff about dinner time. Therefore, dinner was ready two hours early and had to be kept warm, which made the vegetables mushy and salmon hard and dry. Literally no water or tea glasses. Was served bottled water at our beautiful cocktail occasion.Although the service was bad... we had a great time with each other.I will not contact them for an event in the future.
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August 2023 by Adria-san Thomas (Lady Adria-san)
Absolutely gorgeous! The rooms were breathtaking including the huge bathrooms. I loved the coffee bar and the huge cafe in the lobby... I highly recommend this hotel.
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July 2023 by Victoria Harper
They rooms were clean and the staff was very friendly. It was also really close to all of the stores. The bar tender Phillip was awesome, but the waitress in the restaurant was slow!Rooms: There were great.Safety: It seemed pretty safe, although the kids said they saw someone weird outside.Food & drinks: Food and drinks were awesome!
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July 2023 by Michael Rose
This is a wonderful hotel and my choice when I'm in Waco. The rooms are nice and clean as expected. The amenities are all nice like the pool and fitness center. My favorite parts of my stays are the staff, the restaurant and the bar. The staff is friendly, accommodating and always eager to help. The restaurant is surprisingly good and should be considered, even if you aren't staying at the hotel...it's that good. Excellent wait staff. Try the various hamburgers, salads and steak, all cooked to order. The bar is wonderful. Very nice top shelf selections and some really nice specialty drinks. Again, this is a place you should consider, even if you're not staying at the hotel.Food & drinks: As I said in the review, the restaurant is actually a full service place with excellent food. The bar features top shelf selections and creative specialty drinks. The wait staff are friendly and wonderful. You should try them, even if you're not staying at the hotel. Happy hour from 2:00 - 5:00 just started and I hear there's some accompanying and appropriate happy hour food coming soon. I can't wait to try it.
