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March 2024 by Ottis Rogers
Jacki was my sales person, she was very knowledgeable and helpful, helped me pick out the right boots.
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March 2024 by Silvia Lucero
Horrible customer service. The retail agent Josh Velazquez refused to get my father-in-law the shoes he was comfortable wearing and insisted that he gets a size that he recommended. Even though my father-in-law told him what HE was comfortable wearing on the worksite multiple times. He showed 0 concern or compassion for what the customer wanted and proceeded to refuse to give us the shoes he wanted.I don't recommend this location or Josh unless you're looking to ruin your weekend.
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March 2024 by james johnson
Great customer service!!! Josh was knowledgeable and quick to help me, and the other several people that showed up simultaneously. I’ll be coming back for another pair.
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February 2024 by David Douglas
Jackie made my buying experience very pleasant. She was very helpful and knowledgeable.
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February 2024 by edward grimmett
Salesman was very helpful and pulled up my information in a minute and took care of my questions with out any problems thank him much appreciated.
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November 2023 by Aggie Kat
There was not much interaction because I knew exactly what I wanted. However, the employee was very courteous.
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October 2023 by Mo Sabic
The usual level of boot expertise, exceptional. They even had me do boot magic to figure out the exact fit, size, and type of boot to suit me. Professional and friendly staff, clean and organized store. Heritage boots are limited here. Primarily work and activewear boots.
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June 2023 by HAP “H”
Excellent experience. Staff helped me make the decision to resole my Dad's 20 yr old boots. (He passed about 4 yrs ago). Just got the boots back a few days ago. Exceptional craftsmanship. The day I got them back I conditioned them and added light layer of polish. They look nearly new.. and these boots were "beat"! Also posted a review on Yelp if you'd like to see before and after pics. Grateful for attentive staff!
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June 2023 by H P.
The Red Wing store in Waco was so helpful and responsive. They helped me make a decision to send my Dad's 20 year old work boots off for new soles. (Dad passed approx 4 yrs ago) When boots came back I was very impressed with the job. Please see pictures of before and after. When the boots returned I cleaned them, added leather conditioner, and a small amount of brown polish. They look almost new now.
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June 2023 by Burger Burger
Great employees and service. They were really attentive to me and my needs. Awesome guys. Highly recommend!
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May 2023 by David Collier
Greeted at the door, size profile done, boot matched. Had to order because of not having my size.
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May 2023 by Miguel Moya
Employees are always friendly, very easy to talk to and They are very helpful
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January 2023 by Michael Wozniak
I work at new-home construction sites. On ladders every day. Have foot issues. The salesman was patient and awesome as I tried 3 or 4 pairs to find the best fit. Look forward to my next work day. Thank you, Red Wing. Waco, Tx.
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December 2022 by Mike Scorpio
The store and service are decent, lotsa choices. See, da only thing is the particular boots I want were not only outta stock but all gone in da system sooo no pics!!! I ain't waitin for some unknown restock date! The rest of the boots r ugly and boring...I gotta rep to uphold
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December 2022 by Bradley Knothe
Got a really good pair of steel toes boots for work there.
