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December 2023 by Madeline Watkins
I had the best experience with Richard Karr Collision. I honestly dreaded getting any work done on my car, fully expecting it to take weeks, months or more having to advocate with endless phone calls to get it done. Richard Karr received the parts promptly within the week, and did the repair same day on thanksgiving week. 5 star communication and their service is above and beyond. Don’t choose anywhere else in Waco for your collision repair needs!
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November 2023 by Anthony Salazar
The Staff were professional and timely. I will definitely be returning when I need a vehicle repair. I will recommend to anyone looking for the best service with peace of mind knowing you’re in good hands with Richard Karr!
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November 2023 by Kristi Brewer
Dennis and Donnie were most helpful with the stress of having a collision. They helped to resolve our situation with professionalism and outstanding service!!
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November 2023 by Jennifer Galloway
Richard Karr was recommended to me by 2 different people to repair my vehicle from a minor accident. Larry was my contact. He was attentive and professional. He handled all communications with the insurance company. All in all, a great job. Very satisfied.Services: Painting
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October 2023 by Brett Smelscer
They did an excellent job repairing a couple of door dings in my new truck. This was done using paintless dent repair. It was done fast and at a fair price.
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September 2023 by Elizabeth Norwood
Eunice, the ReceptionistLarry the Estimator and Robert who picked me up so I could come get my car: and the mechanic whom I didn't meet:ALL gave the best customer service.So grateful for the wonderful job and repair of my car. I highly recommend Karr Collision if you are in need of auto repair!Yes, you may need to exercise your patience muscle because it's hard to get in to see the car doctor just like it's hard to get in to see the people doctor. But I felt cared for while I was waiting for the date to come, and repair was completed as quickly as they could.they are so wonderful!!
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August 2023 by Doris Board
Very professional work! Employees were extremely helpful and they did a great job!Services: Tires
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August 2023 by carmen ramirez
Excellent customer service, got my vehicle in and out within daysServices: Painting
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August 2023 by Willie Brackens
Right side door trim was not put on good 1/2 inch gap and interior had dirty fingerprintsServices: Painting
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August 2023 by Jeanetta Crain
This is late but I had paint chipping and peeling on my hood from a rock hitting it, and they really came thru! Looks great
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August 2023 by Shanna Meleen
So far I'll give them 5 stars. My truck is scheduled to go in for it's repairs but the service so far has been great and they were quick to get me in when I arrived for my appt. Look forward to working with them going forward to get my truck looking pretty again.
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August 2023 by Chastity Johnson
Richard Car collision was great from start to finish. I worked with Larry and Dennis and they both did a great job working with me through insurance issues and keeping me up to date on my vehicle repairs.Service: Body & Trim
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August 2023 by Joshua Lemon
They were very good at getting the car ready. When the glass co. Broke the windshield and had to get it replace they did not charge me since I had the windshield replaced earlierService: Painting
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July 2023 by Amico
Richard Karr did a great job non bumper and body repairs. They made sure all the unseen damage from wreck was repaired back to original condition. I would highly recommend.Services: Painting
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July 2023 by bryan bellis
I would give more stars, but went to pick car up and there was damage done to car that wasn’t there when dropped off, dropped car off on the 8th of may, they took pictures of of it on the ninth of may and the damaged showed up, but said they didn’t do it, overall with everything we went through to get our car they did good, just this one issue came up, they did offer at cost to fix the damage which is just paint, but will take care of myself.Services: Painting
