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December 2023 by Kelly Calame
My only complaint/s is the location and the lady behind the desk, not sure her title or her name. The place is literally a garage that seems tk be placed right in the middle of some.storage buildings. There no "entrance," nor are there any signs that point you in the right direction. No marked parking, and when I asked where I shouls park, "anywhere," was the answer I got, and not one person looked up. The lady behind the desk is rude and condescending. I asked if they were going to install a new windshield... She replied, "We dont install used windshields." It wasn't worth the breath or energy to get on her level. If I ever again had to have a new windshield installed...I wouldn't go back just because I wouldn't want to deal with the lady at the desk.
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December 2023 by Geoffrey Brannon
Quick and friendly service. The repair was excellent.
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November 2023 by Marlo C.
Super impressed with these guys! Got a major crack in my windshield and thought I'd have to make a trip to Dfw or Austin to have TESLA replace it, but they were able to get me taken care of the next day. Brandon was great; went out of his way to make sure everything went smoothly. Would highly recommend using them. (finding them can be a little bit challenging, stay on the access rd past Whataburger vs navigation directions)
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October 2023 by Jacqueline Warnell
Extremely poor and rude customer service by Georgia at Waco Location. Yall are one of the most reputable businesses out there. Have a better person representing your company. She is awful!
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October 2023 by Dianne Perdue
Got there about 45 early and they still went ahead and got mine done.Had a chip in the windshield. Really nice people.
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October 2023 by gigi p.
Address is in a strip area You just need to go to their address then find them by driving between 2 buildings They gave good service was in and out in a jiffySafelite is a great company for windshield repairs
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October 2023 by Becky Stith
I thought Safelite would be more expensive than the local company. NOT! They cost less and they did it at my job. I'd recommend them to everyone
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October 2023 by Debbie Mobley
Fantastic job in less than 30 minutes to repair my chip!
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September 2023 by Deborah Woodard
Safelite specializes in one thing and does a great job. Nice and competent employees who take the time to let you know what to expect. Highly recommend.
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September 2023 by Brenda Kay Thomas
Safelite specializes in one thing and does a great job. Nice and competent employees who take the time to let you know what to expect. Highly recommend.
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September 2023 by Tanner Evans
Had a windshield replaced a few months back. They did a terrible job and had to redo it entirely. Today was the First time seeing rain since my new windshield and I have water leaking into my truck. Steady drip onto the steering column and my headliner has a big wet spot that will probably start growing mold soon. Best part is I can't seem to find a human being to speak to about this... wonder if safelight is going to fix this problem they caused.?? What about my headliner?? Or the water dripping down onto my dashboard?
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July 2023 by David Kuykendall
Quick turnaround on my truck plus the guys I dealt with were friendly
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June 2023 by Rugged Rick
What a joke... In Ohio safelite was top of the line. I call this one and I get a machine that refuses to transfer me to an operator and instead wants me to fill out a quote request online. A week or so ago I did that, they don't list my make and model for a bullseye repair, and no one ever followed up.Shop elsewhere.
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June 2023 by Cameron Sifton
I had an appointment with safelite for today to get my windshield replaced. They ordered the wrong windshield.... would not recommend
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June 2023 by Zynimus Company
MOST awful company to get in touch with IVR is stupid, chat service are terrible. Overall, bad business, how they keep getting customers is beyond me.
