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July 2023 by Laurence Lee
Manager super professional. He stopped what he was doing to go check if my phone had been left behind. I later found my phone at the shop Grant Goss. Very genuinely worried about me finding my phone and apologized for any inconveniences. Always showing professionalism every visit.
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September 2021 by Barry Murry
Sales persons answered all my many questions so that I could select best path forward to get though this paint shortage. I'm happier with the paint I selected over what I went in to purchase which is out of stock.
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September 2021 by Casey Espinoza
Knowledgeable staff made it a quick and easy stop.
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August 2021 by Jennifer Rogers
The customer service here can’t be beat! Eric was amazing ?? I needed stain for new cabinets, and I had some of the cabinet wood with me. Eric took the time to talk with me about stains, and stained the wood with as many colors as I wanted to see. Sherwin Williams product is SO much better than other stuff
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August 2021 by Bill Knoph
I had a professional contractor coming to paint the living room and ceiling. You get what you pay for when it comes to paint, so when hiring the pros, you need pro paint. The product I wanted was Duration, and the Lake Air store was zero-balance. Jose did some searching and found what I needed in Temple, then arranged for 3 gallons to be transported to Waco P.D.Q. Two days later, the paint crew had the Duration in hand. And let me tell ya, it looks goo-ood! Thanks Jose!
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September 2020 by Pat Goaley
Great store, great staff. Luis was extremely knowledgeable. No pressure, just comfortable help solving my problem and making up my order.Thanks very much!
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August 2020 by Jorge esqueda
Jose and Felix help me out with my account they lower my bill out and help me with my plan
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March 2020 by Rose Ann McAnally
We are remodeling our Master Bath and trying to find just the right stain for the cabinets. The guys at Sherwin-Williams have been a great help. They suggested that we get a piece of wood from the cabinet maker and they put three of the colors on it that we were trying to choose between. We now feel very comfortable with our choice. Excellent customer service ?
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November 2019 by Marialice Wedemeyer
Staff was extremely helpful taking time to help me match a paint color.
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October 2019 by Troy Tinney
Travis did a great job in the area of customer service today!
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September 2019 by Robert Waddell
Real Pros! Recommend only SWP for all your painting needs
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September 2019 by muman54 .
Should have had more helpful staff. I am a beginner doing a wooden chair restore. The associate got me my paint and primer. He did not inquire about my project to make sure I was doing it correctly. This is not required, but at Lowe's the staff is very helpful. I went to S-W because it's a pro shop and I was willing to pay a higher paint price for more insight into my project. My chair has paint stripes and looks ugly to the max. My fault for not asking the right questions. Your fault for not making sure I did.
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August 2019 by Mare Goolsby
It is better to go to them since paint is what they do. Lowe's and Home Depot do lots of other things and paint 🎨 s just one more thing.
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July 2019 by Rosemary Hill
I sent someone to pick up a few quarts of paint for me, the sales person sold him the most expensive paint you have and the person I sent did not realize this. They also did not apply the 40% discount that was supposed to be applied due to the sale that was going on. I am not happy and will not be coming back.
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June 2019 by spencer Mitchell
Shannon makes all the color matches perfect far as he goes never had an issue with lake air store good products good service ......... ..
