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July 2025 by Jessica Rose
The best customer service!
I’m a busy mom, was rushing to get to their store by the time they close, and just minutes before closing I’m running up to the entrance and was greeted by a woman opening the door for me, with a smile on her face and welcoming me in. No annoyance at the time. I apologized, I’m sure they could tell I was a little frazzled and I explained I had just one return to drop off but needed help with the box, they solved my problem completely!
A small town feel, with people wanting to help their neighbor, not just a business transaction.
I’ve also in the past brought my kids in with me and they’ve surprised them with a key to unlock one of their P.O. boxes… with a toy/treat waiting for them inside. Old school customer service! Not just an employee yelling “next” and the entire time feeling like you’re a burden. Thank you Shipsters so much!
From a continually returning customer.
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June 2025 by Amanda Sheffield
Very helpful and kind both times we used them to notarize documents. They were so patient and personable. Highly recommend!
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May 2025 by Megan Hutson
I would not recommend this place for printing. Very overpriced, just drive to town to the fedex store or Walmart for half the price they charge. It was $26 dollars to print 10 invites that weren’t even printed correctly. She had to stretch my image on Word vs trying to get the file to move over correctly . This cause the invites to be a random size and blurry. She then printed them on full size card stock, versus invite size. So I feel like I was unfairly charged for a full page. She then offered to cut the invitations to the size that I had asked for them, but made it seem like it was just a courtesy. I didn’t realize she was gonna charge me $10 for cutting the invitations! She definitely didn’t disclose that there would be a fee for it, nor do they have any signage posting saying that that’s how much it is! I hadn’t been hear in years, and it definitely didn’t used to be this expensive to visit there. So much for giving business to a small town, I felt like I was just really take advantage of. I literally cried my car when I left because I felt so stupid for paying $30 for 10 invitations that look like absolute trash!
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April 2025 by Krista Henkelman
Outstanding service. Super friendly and helpful staff. Highly recommend them.
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April 2025 by Ronnie Garner
Excellent service with pride. They take great care of your items.
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January 2025 by Susan Fisher
Best customer service! Love this place for all of my shipping and printing needs!
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January 2025 by Miranda Kelinske
Came by and must have closed early. Online hours said Saturday until 5 pm
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December 2024 by Catessa Paszek
Absolutely wonderful customer service! We walked in not long before closing time needing a notary and Christy was so kind and welcoming. She took her time, was extremely helpful, and never once made us feel like we were inconveniencing her or being rushed just so she could close.
Happy to go back for other services and give continued business.
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November 2024 by Kristy Harbison
Super helpful with a recent difficult Amazon return. Could not be more thankful to have this business in our local community.
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October 2024 by Jason Phillips
Willing to work with me and find a creative, cost effective solution for a project.
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October 2024 by Jimmy Tabors
Everone in this store is so kind and helpful.
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October 2024 by Tracey Trawick
If I could give them 100 stars I would. Everyone that works in Shipsters are wonderful, kind and courteous. I love our community and Shipsters loves working and helping our community.
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May 2024 by Rigel Tuffnail
Like other reviewers, I was very impressed with the outstanding customer service! Christy helped us with securing packaging and explained shipping options. Thank you Shipsters - great job!
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April 2024 by Nicole Savage
Absolutely amazing service here. The Lisa's (2 of them) are so helpful, kind, and quick to help pack complex packages. I'd give 10 stars if I could.
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April 2024 by Angela Owen
The ladies went above and beyond to repackage my huge box and get me the lowest shipping rate possible. Appreciate the service provided. Thank you so much!!