Trek Bicycle Waco is a friendly and well-organized bike shop that offers a wide selection of bikes, including road, city, mountain, and electric bikes, along with the latest products from Trek and Bontrager. Located in the heart of Waco, the store serves nearby communities like Woodway, Robinson, and Hewitt, and is close to popular riding spots such as Cameron Park, the Cotton Belt Trail, and Brazos River Trail. Customers consistently praise the knowledgeable and friendly staff, especially mentioning staff members who are enthusiastic, professional, and eager to help. Many reviews highlight the excellent customer service, with staff providing detailed explanations and personalized assistance for bike choices, accessories, and repairs. The shop is known for its top-notch service, whether for buying new bikes, tuning up used bikes, or adding accessories like lights, mirrors, and bells. Despite being busy, the staff manages the workload efficiently, ensuring each customer receives attentive care. The team’s dedication to helping riders find the right bike and improve their riding experience makes Trek Bicycle Waco a trusted destination for cyclists of all experience levels. Overall, it’s a welcoming shop that values customer satisfaction and community riding.
Great experience and atmosphere here. Staff was helpful without being hovering. All questions were answered and when we left felt extremely valued as a customer.
September 2025
very good service. I appreciate them going out of their way with all our questions.
September 2025
Did an amazing job fixing my bike, and they were incredibly kind.
