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November 2023 by Brandon Fritze
They kept going up on prices after I paid!!! Just a terrible experience
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October 2023 by DeDe Gibson
I love how the staff checks in and verifies when there’s an issue & keep you updated on any changes. Definitely will recommend!
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October 2023 by Deniece Long
So far excellent! I broke a glass punch bowl. I will be back to sweep it up. Thanks for helping the community. Be Blessed ? ???
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August 2023 by Nancy Bible
It was a ok place atlea I thought it was they went up on the rent and my storage space hat rats ? that ate through my boxes ? and I know I did not bring eney animals in then unit so I will never rent a nother storage frome there ever bad and poor business experience
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August 2023 by Stephanie Sauceda
Place is very clean and very well secured. I feel like my belongings were safe there.
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August 2023 by Deborah Poole
My experience today was Professional and quick
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May 2023 by Cyndi Connett
Connor, Sales Manager was awsome. He took the time to show me a couple of units that would meet my needs. The property is very well maintained and the units were very clean. Connor explained all of the paper work and answered all my questions. I am very happy to be working with Ideal Self Storage! Thank you Conner.
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April 2023 by Michelle Cobian
Great customer service - Connor was very professional and thorough in his explanations
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April 2023 by Jeff Jennette
Besides the speed bumps in the parking lot (they make me nervouse when hauling sensitive stuff), everything is Great!
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March 2023 by DJ MANNING
New Management! Great team! Amazing communication and response time!
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January 2023 by Guwap Gold
Best storage place in Waco Texas very respectful. people place honest place, love this place
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December 2022 by LaTeaira Parks
The staff is awesome! They’re very understanding and they also make sure your needs are met.
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May 2022 by Adriana Bedoy
The reasons I chose to rent at Ideal Storage formally known as TriStar was due to it's location and stayed because management was very courteous and helpful. When it came time to clean and discard unwanted items I could throw it into the dumpster that was provided for it's tenants. Not anymore. New owner so now it's called " Ideal Storage" and what's the first thing they did? Of course they raised the rental fees for the same thing I was already renting a unit that's located outside. This place has gotten worse. Don't rent here. For the price that's being charged for an outside unit that's not even climate control or anything I would definitely choose somewhere else.
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May 2022 by Mark Verbruggen
Excellent management, worked with me in a unique circumstance to help us get our unit reserved and set up
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May 2022 by Mellii Vargas
DONT RENT HERE !!!! they stole are stuff cameras don’t work they even told us to not call the cops !!!! I want my money worth of my stuff back a whole apartment of 8 years worth gone in less than 5 days!!!!!!!
