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March 2024 by Monty Benson
I was very pleased with the way I was treated throughout the process of choosing the best fit for my yard. Lauren was great! I felt no pressure and was convinced that she had our satisfaction at heart. The installer was on time and the shed was built in less than three hours. Looks great and am very satisfied with it.
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March 2024 by David Rahn
Lauren helped us with the selection process and provided follow up after the sale of our shed. I would recommend her to anyone needing a shed.
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March 2024 by Jeff Lundy
Lauren is great. Thorough with information and explanation. The shed is sturdy and reasonably priced, compared to other local retailers. Full stars for Tuff Shed!
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January 2024 by MN C
Lauren at Tuff Shed here in Waco/Woodway is an excellent young lady with whom to work. She definitely knows plenty of information about the products, etc. We visited with her a few times and she came out to our property to discuss what we would need done appropriately in order to have the detached garage built behind a detached carport. She worked well with making some changes that were required once the permit was obtained. There were a few things, not all related to Lauren, that have kept me from providing 5 stars.First of all, we needed concrete work done before the installation. While we were provided with names of concrete folks, we were also told they were not truly provided based on work they had actually done for Tuff Shed but they were provided simply based on their reviews. Have to say I honestly rarely count on reviews since I know not all are true.Secondly, all product work is done in Dallas then delivered here for construction. Not really a problem with ours but an occurrence was something that was quite annoying. We had not been told by anyone that the garage would be built by Tuff Shed employees... but the garage DOOR would not be installed at that time. In fact, we were advised it would likely be a couple of weeks after the garage construction before the garage door person (not a Tuff Shed employee) would be out to install it. Did not have that information from the beginning. Had planned to do things immediately after garage construction... but they all got pushed back while we waited for the garage door to be installed. Would have been quite simple and good to have been given that information at the beginning. Definitely a loss of points in my opinion.At any rate, after all was finally completed, the garage has been fine. The things we had requested were properly done and installed. So... I am not recommending you not use Tuff Shed for a product. I AM recommending you ask EVERY single question about ever single thing that matters to you... and then some... before you make your final decision.
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November 2023 by David Ruiz
Lauren did a wonderful job in assisting us in selecting the most appropriate shed that suited our needs. She came on a Saturday after her work hours to check the site that we chose. Thats customer service. The men who installed it were true professionals and did a great! Lauren also called us after the installation and asked us if we were happy with our shed. Thanks Lauren and Tuff Shed of Waco
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August 2023 by Tammy Connell
When trying to select colors for a shed purchase Lauren Woodruff was very helpful. She was quick to answer questions and friendly to talk with. Thanks for the information. Shed has been ordered.
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August 2023 by Cass B
We have been looking for a shed and this place is awesome. Lauren at Tuff Shed is wonderful and she explained everything to us very well. We got a 8 ×10 Shed and they came out and build it in 1 day and the guys were great.. The Shed is Awesome the colors ,window etc. You can build the shed how you want this is the place for a shed and price is reasonable.
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June 2023 by Gail Lynch
Lauren helped us to design our shed that would fit our needs!! She’s very knowledgeable and offers friendly service! Building crew was very friendly and efficient! Left no mess behind!! We highly recommend Lauren and this company!!Services: Storage shed design & building
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May 2023 by Steven Holcomb
John ask Lauren to get in contact with me and she had left me a voicemail. While listening to the voicemail I just called her back and she picked up right away and was eager to help me, and she did right away and we got right to business. She did her part extremely fast. Keeping in touch with me via email and text always responding in a timely manner. I have nothing but gray things to say. Great person to work with. 10/10Service: Shed delivery to installation sites
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April 2023 by Sean S.
We knew pretty much exactly what we wanted going in. What we didn't anticipate was such a friendly, helpful person to assist us in getting it done! Lauren was absolutely fantastic. She made great suggestions without being pushy. She gave helpful advice without trying to "upsell" us. And she followed up at every step of the way. She was free with her time and engaged throughout the entire process, right up to and even beyond the day our Tuff Shed was delivered and built. We couldn't be happier with what we got and can't say enough about the service that Lauren and the team provided!
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April 2023 by Danielle M.
Tuff Shed made getting my new shed designed, delivered and built very easy. I will pay for a higher quality structure and service, and that is exactly what Tuff Shed provided to me. My rep Lauren was also very helpful and responsive to my thousand questions I had. This was a bid decision for my family, and they helped us through the entire process.Services: Shed delivery to installation sites
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March 2023 by Jesse Cantu
Very nice well built shed. Lauren was very knowledgeable and helpful in helping me decide which shed would be best for me from the steel foundation to insulate walls and ceiling built on the spot I selected.
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March 2023 by Katy Dickinson
The sales person, Lauren A Woodruff, provided great customer service and guided us in the easy simple process of ordering our custom shed. 100% would recommend this service at this location to everyone.Services: Shed installation
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March 2023 by Jacki Grimes
We were pleased with the purchase, design and installation of our Tuff Shed. We love the way it looks in our backyard. Thanks to Lauren Woodruff at Tuff Shed of Waco, TX, for a smooth process.Service: Storage shed design & building
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March 2023 by Micheal Martin
Excellent experience. Very customer friendly and made sure I got what I needed. Very well built does leak with hard rain. Looks great thanks to Lauren.
