-
November 2023 by darwin rice
Great service experience in and out no long wait. Cathy Brown was awesome rescheduling my appointment to accommodate my work schedule. Ty was great and very informative. Alex and Cory did a great job working on my K5. Highly recommend them..
-
November 2023 by John Sifuentes
Great and friendly, knowledgeable Salesman Manny Mendez! Highly recommend! Go by and see them for your next vehicle purchase! Great Customer Service. Highly recommend this dealership: University Kia in Waco, Texas. Manny,Thank You again for your help in getting us into our awesome K5 GT-line . Beautiful Car!
-
November 2023 by S B.
Commercial doesn't show actual black people purchasing your vehicles. You accept business and purchases from black people but advertise other ethnicities in commercials. Black people STOP purchasing products that only advertise other ethnicities in television commercials
-
October 2023 by Judd Ramsey
We are very grateful that we purchased a Kia Carnival! The car was an excellent fit for our growing family.We want to especially thank Tyler Nowaski. He was extremely friendly and knowledgeable. He made the experience outstanding! The whole KIA Team was exceptional.We definitely recommend!
-
October 2023 by Candice Hahn
Talked to a number of dealers all over Texas and ended up selecting University Kia despite several dealers who were far closer to where I live. From day one, they were responsive, thorough and a worked to get a deal I was happy with. Executed the entire thing via text and phone. Trey was great!
-
September 2023 by Terri C.
I had THE best experience at University Kia especially Dustin, my sales rep! Thank you for a seamless and positive experience! Of you're looking for a Kia-Telluride, this is the place to go!
-
September 2023 by Jacklynn Vazquez
As always, I received excellent service. Trading my car was a breeze. They gave me a fair trade on my 21Telluride in order to get the newer model 2024 EX-X Line Telly.!! My salesman was amazing (Ethan White) and also (Bobby Jones) were very helpful. But to be honest, from the sales managers all the way to the finance crew, they all do their best to get you a fair trade or help you get in a car if you have little too no credit. University KIA is my go to Dealership!!!Go check them out. All the salesmen are amazing.
-
August 2023 by Michele Richardson
I took my husband car shopping for his first new car in ten years. After shopping and shopping he decided he liked the Sportage prestige package. David was great and so patient! Jeremy made the paperwork stress free. Hubby got just the car he wanted and even ordered the color of his choice. He is beyond thrilled to be taking long road trips in a car that doesn’t kill his back. I am thrilled to have had just a pain free experience! Thanks all!
-
August 2023 by Mekka Hamilton
My purchase experience and service experience were very opposite. I am disappointed in the service I received from Kenneth. I was at my appointment at 3pm on August 11th, but I received an email stating I missed my appointment. I drive one hour to the dealership, so I arrived early. My appointment was at 3:30pm.I received very dismissive service from Kenneth. I guess he didn't check me in and he does not communicate well. He said there is a recall on my vehicle. My display in the Kia Soul not does work properly.After my oil change, he came and got and ask me to sign four copies and gave me my keys. I asked what I was signing he said copies for the various departments. He didn't explain any deficiencies with my vehicle or finding on my display, which does not on a fairly new vehicle.My display still does not work. Nothing was done. Kenneth didn't say a word. He didn't schedule an appointment to get it fixed. I called back twice. The second time I asked to speak to a manager. I never received a return call after leaving my information.
-
July 2023 by Tyresa Stephens
Ethan and Jeremy were amazing! They made my car buying experience easy. They were both patient and very informative.
-
July 2023 by Lauri Keith
Darwin was amazing to work with. We asked that he put the deal together so we wouldn’t have to be up at the dealership longer than necessary and he came through for us! I would highly recommend purchasing your next vehicle at University Kia and most importantly, use Darwin to handle all your sales needs!!! I need to also give a shout out to all the other support staff who assisted with the purchase of my new Kia! Thanks Darwin!!
-
July 2023 by Lyd Gillen
If I can give this dealership more than 5 stars, I would. I've never been to a dealership before to get a car so this was my first time getting one there and a brand new one. I never thought I'd be able to get a new, reliable vehicle until I was referred here by a friend. Their service is outstanding, the building is clean, everything was explained to me as we went through the paperwork and the features of the car. I got 2 free oil changes and the employees were checking in with me to make sure that I was comfortable between each step. They really care about making sure that everything is laid out and after heading to another dealership with a friend for their vehicle needs, I realized how much they pampered me along the way. They sent me a complimentary coffee mug and some delicious treats. I would recommend this place to anyone who has to get a vehicle.
-
July 2023 by Maria McDonald
We went to University Kia for a convenience due to our credit union’s location. But after getting to University Kia we knew me made the right choice for this visit and future vehicle purchases to come. The team was an absolutely pleasure to deal with and probably one of the most hassle free purchases I’ve ever made. Jake was as good as the come, and we will definitely come see him again. I will be recommending University Kia to all my family and friends!!!
-
July 2023 by Madison Thomas
I had the the most seamless experience buying a car from University KIA and from our amazing salesman, Fernando. He helped us navigate the entire process with so much patience, expertise, and professionalism. Fernando was always responsive, easy to communicate with, and promptly answered our many questions with kindness and sincerity. He took the time to explore every option we were interested in and went above and beyond to make sure our experience at KIA was enjoyable. You can tell he is truly passionate about his work and the people he serves. Thank you KIA and Fernando for our beautiful car and wonderful experience.
-
June 2023 by Pegeen Crockett
Our trip was 2hr and 30min to get to the dealer. Once there, they were respectful, caring and efficient. We had a very positive experience from the very beginning to the end of the process.
