URS Medical is a highly regarded medical supply company known for its excellent customer service and efficient operations. Clients have praised the professionalism and courtesy of staff members, such as Miss Trinity and Mau, who provide prompt communication and support. The company offers various communication methods, including texting, which has been especially beneficial for those with social anxiety. With a strong track record of reliability, URS Medical has successfully served families for nearly a decade, ensuring timely shipments of necessary supplies, often resolving issues quickly. Clients have noted the exceptional responsiveness of the team, including case managers and the insurance department, who consistently go above and beyond to meet individual needs. Despite some minor concerns, the staff’s commitment to customer satisfaction remains evident, making URS Medical a trusted choice for durable medical equipment and support.
Excellent experience so far. Mau is very professional and courteous. She contacts us periodically to check if we need supplies and sends them promptly if requested. She’s also very responsive and gets back to us within seconds of texting. I recommend this company.
December 2022
Lately got some issues with the company but Hailey was very helpful, reviewing every concern and go beyond to provide tools to help get my daughter supplies they cannot provide.
December 2022
Great company to work with, very knowledgeable and helpful staff. They go above and beyond to make sure all of our needs are met.
