WacoTechs - IT and Computer Repair is a reliable and customer-focused business that offers expert computer repair and upgrade services. Customers appreciate the friendly and confident customer care from the initial call, with staff providing helpful recommendations and honest advice. The team, led by Hector, is known for their responsiveness, timely service, and willingness to go the extra mile, often working after hours to complete repairs. They have successfully upgraded older Mac minis and revived legacy PCs, improving performance significantly and saving important data. Customers report that Hector's expertise not only restores computers to better-than-new condition but also saves money by suggesting effective solutions like installing solid-state drives and cleaning viruses. The service includes clear explanations of issues and upfront pricing, making clients feel confident and satisfied. Despite some negative reviews online, many customers endorse Hector’s honesty, patience, and dedication, emphasizing that WacoTechs provides excellent service at reasonable hours. Overall, WacoTechs is highly recommended for anyone needing efficient, honest, and professional computer repairs or upgrades.
Super responsive and timely with my laptop repair. Explained to me everything that was going on and was upfront and honest about pricing. Will definitely come back next time!
June 2022
Hector is the man! When my old "legacy" PC died, he brought it back to life and saved everything on the hard drive. But the most impressive thing was that he did all the work "after hours". You won't find many people who would go this extra miles. Make him your first call when you need tech support.
November 2021
this guy ia great. Did a great job on my MacBook Definitely recommended
