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February 2024 by FASTA NWCHU
If Walgreens' Mission Statement is to champion the health and well-being of every community in America, the question is, do its staff do this effectively and efficiently? I have had several experiences of losing paid items bought from this store on reaching home. Today, Wednesday, 01/31/2024, at about 17:15 hrs., it happened again: I lost my Flonase nose spray. I had with me in the story two kiddos, five and two, who were itching to go home, and I got distracted as I checked out. This lady checked, bought items out, bagged them, and handed the bag to me. Halfway home, I badly needed to use the nose spray; behold, the Flonase nose spray was not in the bag. I looked at my receipt, which showed that the item was paid for and checked out but not in the bag. I pulled over and searched my car, and it was not in the vehicle. Then I returned to the store, hoping that the lady, if she found the Flonase spray, would remember me, hoping I would return for it. When I returned and asked about the item, she said she didn't know. I asked her if they had a camera at the checkout station, and she told me to go and ask her manager; then, I pulled out my receipt and showed her that the FLONASE nose spray was checked out but wasn’t in my bag. Then, she fumbled under the desk, brought out the Flonase nose spray, and dropped it on the desk for me. This incident might seem insignificant, but it has many implications and raises questions about staff efficiency, effectiveness, and integrity toward Walgreens' motto.
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February 2024 by Cheryl Wirkus
Talk about lazy. I had one of those little carry baskets and I put six items in there. When I got to the counter. The lady who was very, very young. Tell me I needed to take the stuff out of the basket. I asked her if she was kidding? So she just stood there. And would not do her job until I took my items out of that basket. Walgreens, you can do better than that, hire capable people. People that are not lazy I will never visit this one again I promise you. This one was at the corner of Bosque and New Road in Waco, TX. .
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November 2023 by Pauline
Worst pharmacy I’ve ever been to they never have your prescription ready. They tell you to come back the next day and they still don’t have it ready. Plus lady is so rude.
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October 2023 by Cinthia
Prescriptions were dropped off around 6. Went back to pick up at 8 and wasn't ready, which I was understanding since I know how busy it had been. I waited inside and was finally approached at 8:45. They close at 9 pm and were rushing. They didn't tell me one would not be ready until Wednesday (2 days later) and my toddler needs it to breathe! The Pharmacy Ops Manager was dismissive and just said to call the other Walgreens in town. I called while in front of them and asked for the prescriptions back. I will be taking my business elsewhere!
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July 2023 by Keith Murphy
Walgreens is always a favorite for me.. They carry a side variety of random or assorted goods, let Alone when it comes to health care, medication and beauty supplies they are unsurpassed..
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June 2023 by Alice Robbins
Friendly staff and fast service. Pharmacy is very fast. Employees are knowledgeable about medical treatments and medications.
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May 2023 by kate s.
Franky and hector were great help with fixing my photo canvas!!! Excellent service :)
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May 2023 by Everett W.
The store opens most days at 6-am. At that time, there are few customer in the store but it is necessary to round up an employee and prompt the employee to the cash register. Later in the day the store is crowded with customers with long lines in front of the cash register which may or may NOT be manned. The quality of service has been the same for many years.I went to the store in search of magnified Reading Glasses as advertised on their web page. Scattered throughout the store are severl displays of Boutique Sun Glasses priced in the $20- to $40+ range and made somewhere in " Asia." The Walgreens store brand reading glasses are difficult to find- hidden away in the back of the store, they are available in the range of diopters in one- to three packs C $20 -small and flimsy-temporary in appearance. In fact, the stems tend to fall off after moderate use. They are made in the People's Republic of China.
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April 2023 by Nick Herron
Well I thought that the Walgreens in woodway was the problem so I switched to this location. Sorry to say that the pharmacy part of this store is just as bad. I am switching to a local pharmacy that treats me like a person. Goodbye Walgreens.
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February 2023 by Julie
Best pharmacy in town, the long haired gentleman was very helpful and knowledgeable.
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February 2023 by Demetress King
This place is awful. Hours change constantly. 2 hour lunch break??? Tried to pay for my daughter's meds using a CC over the phone while I was out of town. They are so far behind the rest of the world they could not even allow me to pay for her meds. She was a sick child but Walgreens is a chain that does not care about people. I have moved my scripts (over 10) to a hometown pharmacy that cares. But wait, everyone I know including you, go where they care. Do not use Walgreens.
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February 2023 by Julie Estrada
Best pharmacy in town, the long haired gentleman was very helpful and knowledgeable.
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October 2022 by James T.
Me my family and three dogs was kicked out or house by the landlord saying that we did not pay May and June rent when i have the proof both months was paid so been Homeless and the WalGreens been letting us charge or cell phones so we can find a house to live in but some retarded customer calls the Police and the WalGreens Manager they don't come up to us or talk to the store worker like there post to do so a Police Officer comes up talking to us and we told him that the store workers lets us charge or cell phones so we can find a house to live in and the Police Officer goes inside comes back out and said that we or good the worker said it was ok and then the manager calls the WalGreens and makes the worker run us off when the dogs is eating there food and drinking some water well that is Cruelty to Animals and running Homeless People off whit out knowing what is going on to the NCH that is Discriminating Against People Experiencing Homelessness and that is a Hate Crime
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September 2022 by Stephanie Ann
“Closed for cleaning” on the restroom then when asked how long it will be told people steal stuff, and we don’t want to deal with it just go across the street to bushes chicken. when you have paying customers who need to access the restaurant that you have in HUGE letters on your wall is not acceptable
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September 2022 by Danielle T.
Nice works great points help u ned find something I shop up manager nicest she help me my man out
