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December 2023 by Morgan Voice
Horrible customer service. I will no go to this o’reillys again. The worker was standing outside smoking when I arrived told me he would be right in. I was in there waiting, finally got fed up and walked as he was coming in. Then he said, you need something? Not from there I don’t. Drive to cypress, skip this place.
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November 2023 by andrea dittert
Waited for 20 minutes without being helped. One worker was helping someone outside and didn’t acknowledge anyone that came or went. Didn’t even speak to them.
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September 2023 by Erik A
They really have bad customer service half of the people don’t know what they’re doing or what they’re talking about They also have an attitude like if they don’t pay them.Fool you don’t like your job quit
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September 2023 by Dustin Wendt
Worst store ever about answering their phones!! Been coming here since they opened but it’s hit or miss when it comes to calling in about a part.
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September 2023 by Joshua H.
I have to write a review for the exceptional customer service I got here. I left work yesterday and my car wouldnt start. It was either the battery or the alternator. I had to get a jump from someone at work and drove straight to O'Reilly's to get a battery test. I was really pissed since I was going to miss my martial arts class and it's been a week since I've been able to go. So on my day is the day I'm able to go my car won't start and I have to spend my evening at O'Reilly's great. I walked in and met an employee named Miquel. Dude was chill and calm like hey we will fix the problem don't worry and calmed me down. I got immediate attention and he did a battery test and it was a bad battery. He looked up a replacement and the price was decent so I said yes. Then he switched out the batteries in like 5 minutes! We had some small conversation and I was out of there! That guy is totally cool dealing with customers like me and completely changed my mood from totally pissed to happy and I was out of there I even made my martial arts class. Miquel is the man promote and pay that man!
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August 2023 by Michael Gaydos
Chill people, nothing crazy amazing, but better than most forbsure!
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August 2023 by Carol Welch
Bought a battery the guy put it in no problem
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July 2023 by Jose Ybarra
Part store for my car parts. Reasonable prices, great customer service.
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June 2023 by Matthew Derrick
Great customer service! I came in with my kid and the store associate helped me carry my order to the car. They also took my old oil and filters. Also they helped me look for parts on sale/discounted.
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June 2023 by Ben Thomas
Open. Friendly. Helpful. I bought a tractor battery. Priced within 10% of Amazon.
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May 2023 by Stephanie Gonzales
Miguel was awesome. Help me out on my Nissan Sentra.
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March 2023 by Melanie Bean
Miguel was very helpful and extremely nice. Helped me find what I was looking for. Epitome of what customer service is!
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March 2023 by Alfredo
They always go above and beyond to make sure I get what I need for my business.
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February 2023 by Steven Stoli
Oz was great working with me on getting the brake parts for my 1994 Chevy P30 chassis Fleetwood Southwind. Thanks Oz!
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January 2023 by Ariel Montoya
Not very helpful all I wanted was 2 low beam headlights sylvanis h11 that what the mechanic said. Total loss of time.
