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September 2025 by Char Beel
I will drive for miles to use this Post Office over anyone from Houston to Cypress. EVERYONE who has ever helped me is always so knowledgeable, patient, and kind. Lutese is such a joy. She really makes you feel like a true community PO. She learns your names and has candy for the kids (and me) every time I come. I’ve lived all over the country and this is the best!!!
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September 2025 by Genlys Fresneda
If I could give it zero stars, I would gladly do so. I have medication in my community locker for my father, who has been sick for over a week, and due to your poor work, who left me the wrong key, I haven't been able to pick up my package. I've been to this address six times and no one knows how to give me an answer or solve the problem, which is why I consider this place terrible. They also don't know about a package that arrived, and when I opened my locker, it was empty, which I have a photo of.
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July 2025 by T B
I love the customer service at this post office. The clerk who works at the front (Will) is always nice, has a big smile everytime he greets you , and is willing to assist you when looking for a package, etc...
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June 2025 by Rialyn Artis
If I can give zero star or negative I would. I have lost a couple of my packages that were put in the packages lockers. The keys don’t work. When you call their number the person who will answer will just hang up on you. Terrible service.
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August 2024 by Daniel Ramirez
No free tape
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February 2024 by Kathryn Rollins
I wish I could put 0 stars. I have lived all over Houston and the Cypress area…this is the WORST post office I have ever experienced. The guy that works there is rude and does not care about the customers at all. Almost all of my packages are sent back or lost after I’ve been up there multiple times to talk to them. I even got bright new numbers for my mailbox and it did not help. When I do get my mail it is about once a week instead of daily. I can track my packages through the system and everything goes well until it reaches the Waller facility. I wish I knew how to make a report to the government. We pay taxes for usps. We have a right to get our mail.
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February 2024 by Kimberley Nelson
This place swallows deliveries whole. I am currently missing FIVE different packages that were last with them.
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February 2024 by Armando Albarran
No delivery attempts for packages
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December 2023 by Jesus Hernandez
Keep updating the time it will get here and it came 2 weeks later then expected
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October 2023 by Tania F
Good location, I occasionally drop mail off.
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October 2023 by Mary Rodriguez
This post office NEEDS CLEANING!!!! ?
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October 2023 by Tania Freitas
Good location, I occasionally drop mail off.
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September 2023 by Brett Springer
Terrible service and they don’t care. Worse yet, it comes with a free dose of attitude.
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September 2023 by Amanda Cochrane
Very friendly and helpful!
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September 2023 by Kayla Findley
Always clean and the workers are friendly
