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November 2023 by Debra S Barkle
Busy but always polite employees. Please treat them well. They work hard! ❤️❤️❤️
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October 2023 by Amanda Blaylock
Nicely ran and organized store. Staff are always friendly and helpful without being obtrusive. Only negative, it can be a little difficult to maneuver around the store displays, even more so when it is busy.
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September 2023 by Kristina Thompson
I like the order system in placed. Easy pick up. APP is still confusing on the phone which I just had to long on the web!
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July 2023 by Elise Nicholes
Friendly staff and nice store but they didn’t have what I was looking for.
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June 2023 by kitty
Emily is such a sweetheart! She was exceedingly kind to my sister and I! She was not only extremely patient, but understanding in a very painfully awkward moment of mine. 10/10 :) Also, there is another worker with amazing makeup skills who was very helpful to us as well. (I wish I knew her name because she is fabulous!) Very safe environment with lots of kind people!
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May 2023 by Nakeisha Seymore
Just like other shoppers of color, I’ve been to this store twice and left feeling horrible each time. I definitely won’t be back to this location. The first time I was ignored (but watched!) while the associates asked everyone else if they needed assistance. The last time a man decided to stick close by and “rearrange” product everywhere my sons and I went. My son didn’t know what he was looking for since this was his first time so we were literally all over the place and every corner we turned…there he was. Finally he asked if we needed help after I mentioned to my son out loud how uncomfortable I felt. To make an assumption that we steal is hurtful enough. Stay out of this particular location unless you like being unfairly profiled.
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May 2023 by Kristina Hjelte
The employees here are super nice and helpful! And they have a great selection of stuff!
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April 2023 by Dawn
The low rating is because this company does not do charitable donations and that's a shame...if they do, the store Managers pretend not to know the process and refuse to accept a Letter of Request for donation and forward to the corporate office....and the website has no information on the process.I mean how difficult is it to donate a gift card or two, to some disadvantaged teenaged girls.
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April 2023 by Kelly S.
I went in for a quick get of a travel size to take on an upcoming trip. I went in with with a coupon, which was not for what I had picked out to use it for. I got a call at the beginning of checking out which I had to take. I know... very rude to the cashier, but some calls there's no choice. While the callee is asking info, I'm having to have a conversation that I didn't want the product that wasn't allowed in the coupon, but wanted the other item. I realized way after I left the coupon behind that I couldn't use. She, while I was on my phone, put it into my bag, so I could use it later. Cheers to her, who didn't have to do that, and I didn't even realize until later that she did that. Great employee!!! #3536207
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February 2023 by Connie Emert
Love to just walk into this store. Ahhh! The many wonderful smells. People are friendly and helpful!
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January 2023 by Patsy N.
1:05 1/14/23. I just stood in line for 15 minutes behind a lady who bought out tons of items. About half way thru the sale another cashier walks up to get a pick up order. As soon as she gives the customer her the order she looks at a lady that had just walked up and started checking her out. I know she saw me standing there still waiting behind the lady with all the items. She proceeds to check out the RUDE lady who just walked up so I just laid my $60 purchase down and left! Bad customer service!!
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December 2022 by Lisa Bickers Marberry
They have some good stuff here.
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November 2022 by Laura Mahan
I love Bath and Body Works & frequent your stores often; however I went to this location on Saturday November 19th and I will never be back! A cashier tried to use my reward on 4 items (which I knew wouldn't work) she told me it worked and said I would owe about $1.45, about 30 minutes later I get a notice that my account was charged $17.50. I go back to the store to get my free item since I obviously paid for the other items and they called me a liar and said I had gotten a free body spray, I pointed out that I didn't even know I had a reward (the cashier showed me) and my receipt only said 4 items. The manager called me a Liar and said I already had my free item. If I had redeemed my reward, it would have disappeared from my app. However, the reward is still available even today.
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November 2022 by Norman Chavis Photography
Great customer service and great selections
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October 2022 by Stephanie
Didn't know there was a Bath & Body here. Popped in to see the latest scents. This store is smaller than the one at the mall. Granted it's in a shopping plaza. It was definitely organized better than other stores I've been to. Found a new scent for fall. Thank you Angela for your help and honest opinion.
