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“I have to give Markisha Davis a 5 star. She was professional, polite and made the Process easy. She took care of all my vehicle needs. It was pleasured doing business with Tarrant County Credit Union like always.”
“Lashundra has helped me with both of my loans with Mobility and has been extremely helpful and kind on both occasions. Mobility is my go to for all my financial needs!”
“I had a great experience working with this team. Brittney Q. was especially helpful throughout the entire process. She was professional, responsive, and took the time to answer all of my questions, making everything simple and stress-free. Her knowledge and support made a big difference, and I truly appreciate all of her help. I would highly recommend this team to anyone looking for excellent service and a smooth experience.”
“Juana Montalvo is a great asset to the company. She is knowledgeable, helpful, and took the time to clearly explain the best options for our loan and auto refinancing. I truly appreciate the excellent service she provided and am very thankful for all of her assistance. I highly recommend her to anyone looking for loan or auto refinancing services!”
“Thank you to Mario Nevarez at EECU near Fort Worth Stockyards for going above and beyond to inform me about my account! I really appreciate your diligence and valuable information and truly hope that you are recognized by management for helping me.”
“I’ve had a great experience with EECU. Their team is always friendly, helpful, and quick to answer any questions. Banking is easy, whether online or in person, and they truly make everything smooth and stress-free.
Highly recommend EECU if you’re looking for reliable, top-notch service!”
“Everyone is always soooooo helpful! And incredibly patient! Dealing with people’s money cannot always be fun! They are professional, empathetic, and we will be members for life!”
“I worked with both Mario Gutierrez and Beatrice Villarreal. They are extremely knowable, patient, and made sure I understood my options. I appreciate the follow up and follow through until I got what worked for me.”
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“My day began by changing out my credit card do to issue of harm. Janet was just awesome in making this happen with no problems. She handled everything with ease and made my life happier. She is always a delight when l have to come inside the Bank. She smiles and professional way she deals with customers is top notch.”
“Jordan Bingham is the absolute nicest teller I’ve ever worked with. My credit union is American Airlines Credit Union and I use Unity One as my shared branch. Just because of my frequent experiences with Jordan, I am seriously considering switching to Unity One. He not only deserves 5 stars, but also a substantial raise! Thank you for employing rockstars like him. 💛”
“The Southlake location is perfect for me. They have always took care of my financial needs. I’ve hade numerous loans. Always good rates! I highly recommend EECU!”
“AAFCU has been an amazing credit union. Many of the staff at the location on 656 Grapevine Highway have been so friendly and helpful. Every person we've encountered at the counters have always been friendly and personably. Susan is phenomenal to work with regarding loans. We have financed our vehicles through AAFCU as their rates and service cannot be beat!”
“Update 08/23/2024: Since my earlier post, I've also worked with Jennifer at this location several times and have had a fantastic experience. Jennifer has been very friendly and knowledgeable every time and has made several of my banking needs extremely quick and simple. As mentioned before, I highly recommend this EECU to anyone in the area for their banking needs!
I stopped in around 11am on a Saturday morning and Kim quickly greeted me and helped me to complete my banking request in just a few minutes. I absolutely love this EECU branch, so I wanted to stop and share a review. The bank is bright and clean, but more importantly, the staff here are always friendly, very knowledgeable, and happy to help. Thomas and Kim always go the extra mile to help me easily complete my banking needs with all tasks, whether simple or tough. I’m so grateful that they’re always ready to assist. I highly recommend this branch to anyone in the area!”
“They are always friendly, courteous, professional and knowledgeable. It is a pleasure to do business with them. They make us feel welcome and truly want to help us.”
“I would easily give this place 5 million stars if they let me but my experience as a newer customer at the Keller, Tx location has been about as perfect as you could want. The exceptional friendliness and expert assistance from Emily, Theresa, Chyna, Sandra, Kyla, whomever the Supervisor(s) and Manager are should be a National Treasure by now. I am ever grateful for their ongoing help and will be a customer now for the rest of my life at this branch. Collectively this facility and personnel have helped to renew a little more of my faith in mankind which at my age I've seen some of the worst ever, but this is a most refreshing organization with some of the very best Customer Service experts to be had. Many MANY thanks to all of you for being here for me..!!”
9AM - 12PM
6454 Brentwood Stair Rd, Fort Worth
Credit Unions
“100% recommend if you are a first time car buyer. Dalton Brewer helped me out so much finding the best option for me. You can tell he genuinely cares to try to get you the best offer possible. He even helped me set up my online linking bank accounts when I couldn’t figure it out. This place is very welcoming, nice, and helpful.”
“I have been a loyal customer of Member Preferred CU for an impressive 31 years, and I can confidently say they have been consistently great! The staff is professional and always goes above and beyond to assist customers. Their online banking platform is user-friendly, ensuring convenience and accessibility. The bank's commitment to security and community involvement further reinforces their trustworthiness. Highly recommended!”
“I want to give a HUGE thanks to Joshua Morgan, Senior Card Services Rep. I have dealt with Joshua for years, and he always takes the time to help me and goes above and beyond to do so. He replies to emails and calls quickly, and always gets the job done. Joshua is awesome.”
“My name is Tomas Martinez and these people are extremely very professional everything's always clean though he's very welcoming and they're just all really good hard-working women and a few guys worked there but they're all really good people God bless them always”
“Barry was super helpful! I was having a hard time getting done what I needed as I’m a shared branch, but Barry went above and beyond to make sure I was able to get what I needed.”
“I wanted to Share my Awesome Experience about a Real Angel at Location in Douglasville, Mrs. Diane Mccravy Help me Stay Calm after Someone Clean-Out 4 Accounts in my Bank Account that left me Devastated in Tears @ Fear? Who Could do this ? She said ok , we got this, within 2days and 24th ours all my Money was Returned to my Accounts! Start Over was hard but Necessary… This was a Criminal Offense! I’m Taking Steps towards recovery, Thanks Mrs. Mccray for all the Hard Work and Dedication … Greatful???”
“I just had to jump online and tell you about the wonderful experience that I had at this branch today. I applied for my auto loan online, which was super quick and easy. The following day TCCU called to let me know that I was approved for my auto loan and that I needed to head into the branch to finalize paperwork. I arrived at the Hurst branch were I was pleasantly greeted and asked to wait. The wait was less than 5 min before I was lead to Melyssa's office. Melyssa is the reason for this review. Melyssa was extremely pleasant and professional with helping us through the loan process. No more than 10 into my 60 min commute back to work the dealership called and needed more funding for TT&L. By this time the TCCU branch was closed for lunch. I was so nervous that I was going to have to make this trip again and that I would not be able to pick my car up that day. I left a message and Melyssa promptly called me back after her lunch. She calmed me and said she would get the loan amended and get back with me. I knew TCCU was closing early that day, none the less Melyssa promptly hopped on top of this task and sent out the paperwork via docusign for my hubby and I to sign. Melyssa then personally called me to ask that we promptly check our email and sign because they were closing in the next 10 min. We got the paperwork signed and Melyssa finished out our paperork prior to leaving! I am a new member and I am already thoroughly impressed with the level of service at TCCU, thanks Melyssa!!!”
“The branch on N Tarrant Pkwy is the most pleasant place! The staff greets you from the moment you arrive and are actually interested in you! I find myself smiling when I leave! Best credit union I’ve ever encountered.”
“Nothing but good to say about this particular Credit Union. The manager is very helpful and always willing to go out of her way to make sure you get your questions answered and taken care of. The girls and guys who work there are all friendly they welcome you from the moment you walk through the door making you feel appreciated and happy to see you. This is my credit union and I make sure that others know where I Bank and how I'm treated.”
“Great mortgage and lending rates with friendly and helpful customer service. Managing loans and other financial accounts is easy through their branch lobbies, drive-thrus, or online banking.”
“Our CU (MECU) is long gone. It's Andigo now, and the AA CU is our local optiion for Andigo account cash access (in or out). Service has always been quick and efficient. Bottom line: Best part is the candy bowl.”
“First off- I want to be clear I'm a credit union guy. I don't want a mega bank who doesn't care about me and uses my meager savings in their schemes to crash the economy with another insane recession. I could go on a much longer rant about how Wells Fargo wouldn't rest until they ruined everyone's credit, or that JP Morgan profited off the slave trade, or how the better way to put your money is to buy gold that you keep buried in the woods- but those ramblings are best saved for my family Thanksgiving meal. Uncle Frank's long covid prevents him from properly ranting about the government and how the election was stolen, so I will be stepping in this year. But even by the high standards I have had satisfied with multiple credit unions, FWCCU goes above and beyond. When I made an account, I sat down with a human being (Tyler at the Bedford branch) who had me flabbergasted by showing me that I was recognized as a human being by the financial institution. Top shelf. I explained I wanted a side account to save up for a house- it was set up quite easily. But I was offered the chance to do an 18 month low interest loan (5$ of interest total) that I could pay off on auto pay for the duration. I plunked down the extra for that and have seen my credit score boosted to the point where country clubs have me on their recruiting list. I have a credit union account in each state I live/laugh/love in, and there will be a cold day in the Goldman Sachs HQ (read: hell) before I bank anywhere else in Texas. Update: I was recently helped with amazing phone service by Amanda Stacks, who has a name that in my mind automatically qualifies them to work at a bank. Aside from the name, they walked me through some questions about the app and my account perfectly. It's refreshing to call someone for a business down the block and not have to speak to someone in the Philippines who has never used the app and is earning 8$ a day in a Manila Telemarketing center. To whatever person reads this at FWCCU: I'm a member for life. I will leave you with the immortal words of Fry from Futurama: Shut up and take my money. 10/10”
“This is an awesome Bank, I have been with them for over 20 years. The ey have always had great Employees and great customer service. Loans are easy and friendly. I highly recommend them.”
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“I was just assisted by Nathan Jackson, he helped me open an account and make a deposit and he was extremely delightful. He was polite and welcoming and made me feel much less nervous and had me laughing a few times. Thank you very much Nathan for making this an easy experience”