EECU Credit Union is highly praised for its friendly, professional, and helpful staff. Customers frequently mention the welcoming and bright environment of the branches, which are always clean and inviting. The staff, including employees like Kim, Jennifer, Thomas, Ellie, and Kim, are known for their knowledge, friendliness, and willingness to go the extra mile to assist with various banking needs. Many reviews highlight how they make tasks quick and simple, often providing creative and thoughtful solutions, especially in time-sensitive situations. Customers appreciate the quick responses and excellent customer service that make banking at EECU a positive experience. The staff’s professionalism combined with a small-town feel creates a warm atmosphere where clients feel valued and well cared for. Overall, EECU is highly recommended for anyone seeking reliable, friendly, and efficient banking services, with many customers expressing gratitude for the outstanding service they receive and their willingness to assist with both simple and complex tasks.
Jennifer was great in setting up our new trust account.
June 2024
Working with EECU has been a breeze! Their customer service and quick responses are top-notch. Kim is especially AMAZING! And because of her 5-star assistance we transferred our other car loan to EECU and will continue working with them in the future. Highly recommend!
March 2024
Jennifer at the North Richland Hills location was awesome!!! She was super helpful, extremely knowledgeable. I went in for one thing & came out with something more beneficia!
