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July 2024 by Ashley S
Bill has amazing customer service. He really took care of me in such a nice, friendly manner. Thank you so much.
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July 2024 by Steph Sing
UNBELIEVABLE SERVICE!!! Thank you so much Jose! After calling a couple of yahoos who wanted to charge 70-80$ for a used tire, I called Discount Tire. I told Jose what I could afford to pay and he didn't charge me a penny more. My tire had a bubble on it and was splitting open.. a blowout was right around the corner. They truly do care and want you taken care of. I will buy every tire for every car from discount tire from now on!!! 10 STARS FOR JOSE??????????
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July 2024 by Robert Carbonell
Love these guys. Been going to Tire Discount for many years.
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July 2024 by david kuler
I got there late hoping they could help, they brought my truck in and did the review and got everything fixed at no cost. We are a one car family currently and it felt great to have these folks help get me back on the road with a safe vehicle.
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July 2024 by Pixie Txnder Gaming
Would leave no stars if possible. NO CUSTOMER SERVICE. Already in contact with corporate office about Matt and Jose behavior towards me. Berated me about the condition of my car. No help whatever except to make me feel like a crappy person about what I was driving. Literally left the place in tears with how they spoke to me. Spoke to manage who did nothing but say that it didn’t happen and Matt said he was saying things nice. Yeah, ok.
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July 2024 by Caleb Johnson
Came in today (6.20.24) to have all 4 tires replaced. Not only were they able to get all four changed out at a great price, but they have amazing customer service! Vinny helped me find what I needed and made sure I was taken care of every step of the way. This man does a great job representing Discount Tire and I’ll definitely be coming to this location every time I need something! ??
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July 2024 by Ramy Fouad
Updated: went with my wife brand new car has nail in one of the tire , tech said it is easy will take around 10 min , manager came said I will have to buy a new tire for $250 ...told him this tire is less than 5000 mile .....he said can't be fixed , fixed at local tire store for $15......we will not service our 4 cars there any more manager doesn't care .....owner will when he pays their salaries from his own money.....?
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July 2024 by Saint Angeles
My overall experience at Discount Tire was excellent. The combination of great service, extensive product selection, fair pricing, and efficient service makes Discount Tire a top choice for anyone in need of tires. I will definitely return for future tire needs and highly recommend them to others
Thank you, Vinny from Discount Tire, for making what can often be a stressful process so smooth and pleasant!
Kiddos to Blake as well very polite !
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July 2024 by b boune
6/24 Bill, their store manager reached out to me to address the issues I have. I believe they will make things right. Will update rating again after.
6/12/24 - Went back in and they made things right. I believe the way they resolved my issues was fair and reasonable. Great customer service. Will definitely come back.
Replaced the front two tires here because one of them had a bolt in it and the tire thread was too low for repairs. This car is a backup car, so I dont get to drive it often. A family member drove it recently, and noticed a shake at front. I drove it home from discount initally and I didn't notice anything. So I didnt think it was a balance issue because the front two tires are brand new. Recently took the car to another local shop for maintenance and annual inspection and also asked them to check the shaking. Their diagnostic came back and said that one of front tires did not have any tire balance weights installed. So now I'm just out $150+ because Discount Tire forgot to put weights on one of the wheels when I purchased the two tires.
I generally have a great experience here and they've taken care of me in the past. I just didn't think to check their work and didn't expect they would skip putting on weights for one tire. I gave them the benefit of the doubt and thought that it shouldn't be a balance issue.
I'm sure most people will have a great experience here, as they should. Discount tire is generally a great place for anything tire related. I guess I just got someone who was new working on my tires or something. Either way, I'm out money I really can't afford to spend.
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July 2024 by Salena Mason
if you’re a women please don’t go here. They’ll make up false claims about your car and make you think you need to pay extra!
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May 2024 by Louise Moreno
Rotated my tires quickly.
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May 2024 by Jacob Moneybrake
Great service
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May 2024 by David Tinoco
Yea... be careful about getting your alignment here,they couldn't fix the chamber and suggested another shop and that shop said they did it wrong.
Then that suggested shop g
ave me a 1400 repair cost to repair and replace a part I don't think I needed. Because it's still shacking and making new rubber noises.Get a third opinion or even fourth,it helps.
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May 2024 by Nancy Tijerina
Always fast service!
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May 2024 by Billy Gunner Pillow (Gunner)
Go there if you need great tires at great prices. Knowledgeable, trustworthy staff. I trust them to do the right thing,and I have 2 daughters- ya know? Talk to Alex
Except, now Alex has been moved, I'm a little upset that a 10 :15 appt, took an hour and a half to get a tire fixed.. Not Happy
