-
February 2024 by Roger B.
Wonderful location and staff. All are friendly and helpful way beyond a traditional bank. I have had more transactions with Roberta and Regina; they were greater
-
December 2023 by Yvonne Vasser
Ms. Ren'ee Richards has excellent customer service skills, she answered all of my questions that I asked her. Keep up the great job that you're doing.I'm glad to be a part of the EECU Credit Union family.
-
December 2023 by Cathy T.
EECU has been my bank of choice for many years. I love having my bank close to home...I can see the bank from my back yard. I have experienced check fraud twice and all issues have been resolved quickly. I can go inside the bank and Ive always been greeted with respect and a smile. Recently, Ren'ee Richard's has been a tremendous help to myself and my sister that has just joined the EECU Family.
-
December 2023 by Patsy R.
Love the personable service I receive and rarely have to wait. Interest rates on savings and cd are higher than most area banks. Opened my accounts, personal and with special circumstances, with Ren'ee Richards and she always remembers us and our situation as soon as she sees us. Very nice and helpful young lady. Highly recommend.
-
December 2023 by Liliana Montoya
Mallory provided such great service! She was patient and knowledgeable. Mallory was quick to help us when she saw us checked into the lobby. We were very appreciative of her help with setting up our little ones account. Great job Mallory!!
-
December 2023 by Lindsey Williams
I really love this credit union! Everyone is very kind, especially Renee, she is very helpful and professional. I also love that the bank is very clean, their bathrooms are immaculate. I definitely recommend!
-
December 2023 by Jena S.
I joined EECU years ago & have been pleased with their service. They have caught what few attempts to have fraudulent charges. They are on top of things, & also are very friendly. Cergio is very helpful & efficient, also! They
-
December 2023 by Paula Hill
Been banking with EECU in Watauga for 18 years. I've always had top notch service and greeted with a smile.Refinancing our house and car were easy with the help of Regina. Always there to answer all our questions.I recommend them 110%
-
December 2023 by John Rowe
I have been a member of EECU for 15 years. I moved my business there because of their excellent reputation for local personal service and customer care and they have exceeded all my expectations.I left one of the jumbo banks who treated me like a number…not a person.All the employees at Watauga are good to deal with and I’d like to specially thank Regina, Roberta and Sergio for their assistance.The Watauga branch is excellent in every way!!
-
December 2023 by David Tran
Regina did an amazing job steering me in the right direction. Even though she couldn't help me due to my specific situation, she was still able to guide me in the right direction. I trust her and highly recommend her. Thanks again!
-
December 2023 by Michael Tran
Regina Miers is the absolute best! She goes the extra mile for her customers and we're truly lucky to have the help she provides. I'm grateful for her professionalism and how welcome she makes us feel each time we reach out for help. Thank you!
-
December 2023 by Nate Haidusek
Do not use this location! The wait time is overrated even with having an appointment. They submitted documents to their fraud department so I can close an account weeks ago and should have had a call in a few days but never heard anything back until I had to follow up on the matter to verify that the documents were approved and then told it was good and I could come in to pick up checks and finalize things. Fast forward a couple weeks due to holidays, while the bankers are busy which I understand one finishes with a customer and then plays on her phone ignoring the company phone ringing but then she answers it and spends over 20 minutes with them meanwhile I had an appointment and was already waiting 30 minutes so she should have helped me over them. As Im about to walk out I talk to the tellers and they get the manager which she said they could close the account for me but they couldn’t figure it out so the manager came back to assist and I was told there are no notes on the account, my paperwork and approvals aren’t in there and that I will have to re submit the paperwork which would be another waiting game and then schedule another appointment to come in and close the account hopefully.
-
December 2023 by Leslie Tran
I have financed two of my vehicles with EECU. Recently I had the opportunity to work with Regina Miers and she has made my experience so much easier. She guided me every step of the way and made me feel so welcome. Thank you!
-
December 2023 by Elaine McCallion
I always have a great experience at the Watauga Branch. Everyone is so knowledgeable and attentive.I especially want to compliment Roberta Spence. She is so patient,kind and knowledgeable.She has helped me in so many ways. I always look forward to working with her!
-
November 2023 by Brenda J.
The atmosphere at the EECU in Watauga is very welcoming. Roberta is my go-to person for help with my personal financing. Roberta is kind, patient, and relatable. I am grateful for all her assistance as I navigated financial changes and challenges.
