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February 2024 by Taspia Zulfiquar
I needed to purchase a pair of shoes for work urgently. So, last minute I had to rush in to this store and buy my shoes. If I had another option, I wouldn't have. The customer service was disappointing. Shop somewhere else! I usually shop at Bear Creek Running Co. Expensive shoes but they have wonderful customer service and beautiful collection.
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February 2024 by Carey Warren
Was able to find great shoes for our toddlers.
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January 2024 by Katie
Found exactly what I needed, and everyone was nice.
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November 2023 by Nerissia Sothisom
Tayden and Craig followed us around the store while others shopped in the store, and they were not at all friendly. Then, when we were ready to purchase the shoes, we were told they accept military discounts, but when I said here is my ID they both took a look at it as if it was me in the picture. They verified it, and Craig came back to our side of the register and stated, “Sorry, we only accept military discounts on certain brands of shoes, and the ones I was purchasing didn’t qualify for the deal. Shame on Famous Footwear for not allowing a veteran a tiny discount on a pair of shoes, if this truly is a policy and not one made up on a customer-by-customer basis. I wouldn’t recommend shopping with this company .Watauga Texas location
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October 2023 by Melissa Rotrekl
Horrible customer service. Rude.Famous Footwear is my go to for shoes for the family but after this visit I will not be shopping at Famous Footwear anymore.
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September 2023 by An L
Pretty good selection. Good coupons so take advantage. Women's, kids and men's shoes. Nothing fancy. Mainly just casual shoes and sneakers.
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September 2023 by Kyle Stewart
Craig, the manager is really rude. All around unpleasant man.
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August 2023 by Shari Henson
I ended up with 2 left feet shoes inside the box and they didn't have the size I wanted for another pair.
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August 2023 by Mark Flesher
Sometimes you find good stuff, sometimes you find NOTHING. This time it was NOTHING. Last time we found gold. 50/50. They are out of a lot of the popular kid sizes (c'mon, Back to School is around the corner...I hope they have their stuff together for Tax-Free Weekend). Went to Foot Locker in Presidio and found everything we need (and then some) at extremely competitive prices.
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July 2023 by ben Cpeterson
Worst experience. This place must get a new manager because he doesn't know how to be a manager and he scream at the costumers. We are calling the district manager on him.
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July 2023 by randy blabla
Craig is a j*** , and he doesn't know anything about manager.
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July 2023 by Augustine Reyes
Customer service has been kinda wild this year. I have always got my moving boxes from famous footwear stores and this specific store my last move. All of a sudden the manager doesn’t want to allow recycling to the community. I can’t think of a reason someone would willing want to not support their local community by helping them out. It’s not like I can ask the manger why either because she’s “never in” when I call and they won’t provide a time or day I can call to catch her there. Instead I will have to drive all the way to the famous footwear in euless instead of driving down the street to this location. The manager in Euless was BEYOND nice about proving boxes though. I’m very grateful for that.So bottom line, great customer service in Euless. I’d recommend that store over this one.
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May 2023 by Sherry Kogler
I like going here cause the staff is friendly and helpful! Been here on several different occasions. I seem to get help from the same 2 girls all the time. Emily and Jenna at least I think that's their names. Very very helpful. Emily was very helpful in my shoe buying needs. It made it easier to purchase my vans and my soft squishy sandles! Thank you ladies, will be back for your help soon
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December 2022 by ACMS O
Very friendly and informative staff! Great selection too!
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November 2022 by Anthony Warburton
Decent selection, had my son's size. Clean and friendly staff.
