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February 2024 by kathleen harris
Poor treatment by employees. I could overhear then taking about me in an unfavorable way.
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January 2024 by Ryan Murphy
Chuck, store manager at store #1607 in Watagua TX, deserves so many kudos. Chuck always goes above and beyond when my nine year old son comes in to look at Pokemon cards. He takes time to talk to him and shot the breeze about gaming and cards. He literally talks about how nice the “man at Game Stop” is. I’ve always noticed as well how he treats his employees, with respect. He’s what you want as a store manager as my son always wants to come back, which unfortunately for our pocketbook creates more profits for your store. ? They recently hosted a Pokémon trade and play day on Sunday 1/28/2024, which allowed for my son to interact with other collectors, in which he was in heaven!
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January 2024 by Leigh Provost
Friendly staff
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December 2023 by Jace Hess
The manager, GameStop Chuck, was very helpful when guiding our questions and concerns on upgrading to a new console. We have gone to him before and he provides excellent feedback to his customers and he really knows what he is talking about. I highly recommended this place if you need questions answered or just ask about what games to purchase.
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December 2023 by Robin H
Gamestop Chuck is one of the most knowledgeable and kindest Gamestop employees we have ever met. We went to the Brooks Crossing location just because of Chuck. During our last visit at this location, Chuck was so helpful, that we chose his location again. If you need help and guidance, Gamestop Chuck is your guy!
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October 2023 by Weeb Family
Our family loves this location! The manager is always attentive to our needs and makes everything amazing. We came today to buy some Funkos and we got a cool tote bag that's horror themed just for buying what we already planned. They have a lot of anime stuff and a huge selection of Funkos. The store is definitely out favorite because of the staff, but really the manager here Chuck always goes above and beyond.
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October 2023 by Quinton Duckett
Showed up at 12 doors were locked called another store and the Manger was supposed to open this location waited 45mins still not open
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September 2023 by Rachel Trimm
I came, I saw, I bought way more than I planned on because there's just so much cool stuff to look at! The guy with the beard goes above and beyond to help you find what you came for (and maybe a little you didn't)This is one of my favorite local GameStop stores. I highly recommend this store ... Especially if you're an older person who wants to buy a game for little Timmy ... And doesn't know what's what ..... Or if you're needing $200 in some Steam currency for your definitely not grandson stuck overseas/ Nigerian Prince
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August 2023 by LNE 213
Staff very knowledgeable and helpful, but this location had a very small xbox selection
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July 2023 by BoyBlucas
The same manager has been working here for years. He is extremely knowledgeable and consistent with amazing customer service.
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May 2023 by clete fogle
Chuck and everyone are awesome here. Xavier and Max were phenomenal.
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April 2023 by Ghost 141
Chuck was fantastic!!!! He went above and beyond to help me out and saved me a trip back to my house (across town)! Highly recommend this GameStop due to the employees!!!! I would definitely drive across town to come back to this location!!!
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March 2023 by Aaron Vazquez
Worker, seem to actually like his job and he was helpful.
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January 2023 by Edwin Garcia
Never felt so disrespected in my life! Logan is the most rude and disrespectful person I've ever encountered in retail,he was throwing things around and when he gave me the receipt didn't even look at me or say anything. Clearly all the five star comments are from family and friends there not real! Game stop you guys better start making some changes!
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December 2022 by Yokai Perlers
Best GameStop in the mid cities area! Chuck and Logan fo a great job! The team here is helpful and friendly! I'll definitely come back here. I'm not a gamer and don't know much about this stuff and Logan was very helpful! He recommended the perfect game for me to buy as a gift this season. I highly recommend this store!
