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November 2023 by Edward H.
5 days?!?! to repair??? FIVE and that's after promising in a quicker time frame. These guys used to be great! Now there is no communication unless you call them and then they treat you with zero empathy. The value for the money is not there if you can't deliver on your timelines. You can be slow and provide value or fast and charge more. DON'T be slow AND expensive.
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November 2023 by Steven Arnoldy
I felt like I was given the straight up scoop on what was wrong with my vehicle and no one was trying to take unfair advantage of me. I believe you can trust these guys to properly diagnose the issues with your vehicle and fix it correctly at a fair price. They were also extremely courteous and professional in how they treated me.
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November 2023 by Art Digital
Superb and caring service. Everyone is so respectful here from the minute you check in to explaining procedures and options. A HUGE shout out to Jose and the guys for working in my friend from Louisiana who had abrupt problems with her van overheating- She was in a time crunch to get back home and said the 7 hour drive home was a joy because she drove in PEACE knowing the radiator had been fixed properly and promptly. Unbelievable customer service at Jeffreys! God BLESS YOU ALL abundantly for your excellence and integrity! Margie C.
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November 2023 by Elisabeth R
I've been taking my cars and truck to Jeffery's for over 15 years and I wouldn't take my vehicles anywhere else. Honest service in the car repair sector is hard to come by but that is exactly what you'll find at Jeffery's and a good period as well. The service reps are friendly, knowledgeable, and take the time to explain exactly what is needed. I highly recommend Jeffery's from the smallest repair to an engine replacement to collision repair. I've had all those repairs and I couldn't be happier! Jeffery's is the best!Services: Transmission
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November 2023 by Laura Butner
The employees I dealt with were kind and considerate of my time. I went in to have my car inspected and I did have an appointment. They did supply me with an estimate of maintenance things I needed done based on the mileage on my car. A couple of days later I brought my car back to have the work done and am very satisfied with the work and the cost. I recommend Jeffery’s Automotive.
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October 2023 by Mike Pray
Aaron did a great job of setting the appointment then explaining the cause of my trouble and my options for repair. Everything was completed sooner than they estimated and is working great. We will continue to use Jeffrey’s for our auto repairs.Services: Electrical repair
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October 2023 by Jeff Brannon
We have had our vehicle in the shop at Jeffrey’s Automotive quite frequently as of late. Inevitably, when something can go wrong, it will go wrong. Especially with vehicles. Jeffrey’s Automotive has been professional, courteous as well as timely in their work. The pricing has been fair for all the work that has been completed. One downfall to our service at Jeffrey’s, (which was made right by the staff) was our vehicle was involved in a collision while under the care of the technician at Jeffrey’s. Our car was in the shop for a radiator replacement and was hit by another customer when the technician was test driving the vehicle after completing the work.While this was not something we wanted to hear or experience, the staff made it right. The staff handled the insurance claim, repaired the vehicle in their body shop, provided us a rental during the repair process and was very informative with the update process. We received a call daily detailing the progress that had been completed as well as the next steps. Jeffrey’s automotive has been in business for over 30 years and this is a testament to how they have maintained their presence in the area for so long. I would give the shop, their employees, as well as the work performed five stars.Services: Steering & suspension repair
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October 2023 by Dr. Jeremy Ellis, D.C.
Monday morning and my car won’t start to get me to work so Lyft for the save. I spend most of Monday morning researching what could be wrong with it based on the symptoms I had observed to that point. I assessed it was likely something wrong with the battery charging system and my fear was the alternator needed to be replaced. I started calling places closer to where I lived asking for quotes to replace the alternator. After placing a few of these calls I went back to Jeffery’s. They have always done a great job for me in the past, but I’m now more than 20 miles away from them. Not only was their quote significantly less, but their fee to look at it and assess the problem was less. The money to tow it over there was well worth it. I dropped it off Monday night and by Tuesday morning, within an hour of them opening, they already had the issue identified and fixed. To my great surprised it was a minor issue. Instead of a $600+ repair bill it came out to about $40. They could have easily taken advantage of the situation, as many before have, but they chose integrity! I will not waist my time calling other places in the future and will continue taking my cars back to Jeffrey’s long into the future. This is a great shop with knowledgeable and honest people. You can’t go wrong with them!!Service: Electrical repair
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October 2023 by Pam Philips
I just purchased 4 new tires from Discount and they gave me a card from Jeffery’s to get a front end alignment. I took my car in yesterday. They checked my car and told me I didn’t need an alignment as I was still in the green zone. They didn’t charge me for checking my car. This is the second time I have taken my car in for service and was told I didn’t need it. I have used Jeffery’s numerous time and have never been disappointed with their service. They are honest and reliable. I can’t say enough about the Techs or the front office. I would recommend them and recommend to everyone I know. Thanks guys. Y’all are the greatestService: Wheel alignment
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October 2023 by Keith Hillman
This is the most professional and honest place to get your car repaired. They actually fix the car, not just replace parts hoping that it will work like other places. I had some belt squealing and they found the belt was just loose and adjusted it correctly. Said my belt looked really good and didn't need replacing. I'm happy because my old 2000 Lexus runs like a champ and it is quiet.Services: Auto engine diagnostic
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October 2023 by ahc c
I was there yesterday and been here before a couple other times. Will not go anywhere else. Love the staff and Tony is always a great help. They changed out my headlights a while back on my lexus is250. Had some other repairs in the past as well. This is my go to for any auto repairs. I feel they are one of the most honest around. HAPPY i found them. I recommend them to everybody. Great service. Love them.Angelica
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September 2023 by Healthyontheinsideandout
As of tomorrow, 8/31/23, we will have returned to Jeffrey’s five different times this year to have the A/C fixed in our Honda Civic. So we are frustrated.We spent about $1,100 the first time, about $100 the second time, about $1,100 the third time, the fourth time there wasn’t a charge, they said a part failed, we are taking it back tomorrow for a fifth time. The air conditioner still doesn’t work. The manager, Tony, got involved last time. We explained we would need to find another mechanic, we can’t bring the car by unless both of us are available, as one has to drive the other one back home. My spouse has spent a great deal of time driving the Honda without an A/C this year, despite paying Jeffrey’s and spending much time dropping it by and picking it up and this summer has been so hot.Today it feels like another mechanic could have fixed it the first time, heck, maybe even the second time. Are the parts shoddy? Are the mechanics careless? We don’t know. We do know that they do not seem to be affiliated with the Better Business Bureau. Perhaps that says something. Tomorrow we will take it in for the 5th time. Hopefully, we can update the review with something more positive. Wish us luck.
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September 2023 by Sam C.
Had a new timing belt put on my Highlander. Good work and a price point that was good as well.
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August 2023 by Brenda Adams
I have used Jeffrey's Automotive for approx. 20 yrs with several cars. THEY ARE AWESOME! They're always courteous. Even a few times when something came up and I wasn't able to schedule an appt, but just "dropped in", they were still able to take care of me. I wouldn't use anyone else. I have dealt with several of the team members and are comfortable with all.
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August 2023 by Jonte W.
I brought the work truck here for issues with the shocks and alignment. The group of guys were very responsive to questions down to the minor details. I noticed they went out of their way in assisting everyone in a timely manner. Calling rideshares to using their own cars to take people back home or to work. I come to pick my my truck up a week later and the price quoted was what I paid. Very good service!
