-
December 2023 by Jerry Peppers
This carwash has become the worst carwash in the area… I’ve used this carwash serval times before and after today I will NOT be back. They have those blue canopies that you really can’t see nothing.. Basically my vehicle left the carwash dirtier than when it went in… Looks like my vehicle got washed with mud water.. I’ve tried calling a few times to speak to some one and no one wants to pick up..
-
October 2023 by Jessica Robinson
I took a very dirty black car in today to be washed and was it perfect for $30 no but did I get what I paid for yes my car is clean. Most of the bugs are gone there’s a couple spots that could’ve been better but the car was a mess and they did a great job on the interior. I felt bad. I didn’t have any cash to tip and I apologized and they were gracious and kind and I had had a bad experience at this location before many years ago but today they redeemed themselves and I was grateful for their care.
-
October 2023 by Brittany Morehead
My truck hasn’t been this clean since I bought it! Ernest went above and beyond with my super clean! I’m so impressed by how fast and efficient he was. I have a work truck and she was in need of a deep clean. He was amazing and I would recommend not only kwik kar but Ernest himself to anyone looking for a beautifully clean car for a great price.
-
September 2023 by Misty Street
Absolutely the best. Place is clean for Customers waiting and their staff is great. When they detail, they detail!Services: Auto detailing
-
September 2023 by Xen L
If I could give 0 stars I would. A few months ago my Mother had gone up to this location to get her brake pads replaced, and she had mentioned to me that she was hearing a grinding noise when applying the brakes, (I work at a Dealership for ****** and graduated from ****************************** and took a look to visually inspect the brakes. Seeing the Driver Rear brake caliper was hanging off the Brake Caliper Bracket. I had to run to AutoZone to grab the bolts that hold the caliper to the Guide pins on a 2016 Camry. I am very upset; not disappointed, *****! I cannot give them any credit to anything. after inspecting and fixing the issue at hand. I double checked all other calipers and found them to be done correctly.
-
August 2023 by Rob L.
By far best inside cleaning for four rows. A deluxe car wash and interior clean is the by far the cheapest in this DFW area. On a Saturday I am out in 30 minutes they are very express oriented.
-
August 2023 by Cindy I.
Their poorly maintained machine ripped a hole in my vehicle. They refused to pay for it. Please don't risk getting your car destroyed. They have no insurance. He told me sue because they have a sign. Apparently this happens a lot. So do not send your car at thus car wash. It lifted my car off the track and damaged it. They tried to deny. The whole thing, even where their employees saw it. Its really scary gotten shook up. These are powerful machines that should shut off if they hit something. They can easily damage your car with no emergency shut off. The owners number is(214) 228-9590
-
August 2023 by Biniki T.
This company must be under new management! I hope either the owner or/and manager sees this review.I am writing to express my deep dissatisfaction with the recent car wash service I received at your establishment. As a loyal customer who values a clean and well-maintained vehicle, I was extremely disappointed with the level of service I received during my visit on 8/3/2023.I had opted for the top car wash service, expecting a thorough cleaning and attention to detail. However, my experience at your car wash fell far short of my expectations. I want to bring to your attention several issues that contributed to my dissatisfaction:1. Disinterested Staff: Upon arriving at your car wash, I immediately noticed that the staff appeared disinterested in addressing my concerns regarding cement stains on my car, which had been caused by a service truck. Despite my efforts to explain the situation, my concerns were brushed off without any sincere interest or consideration.2. Inadequate Cleaning: Once the car wash was complete, I was shocked to find that my car was still dirty in multiple areas. I had to point out these areas to the staff, which was disheartening considering the premium service I had paid for. This lack of attention to detail was frustrating and reflected poorly on your establishment's professionalism and commitment to customer satisfaction.3. Poor Time Management: I also noticed that the staff did not take the time to provide the service I had paid for. It seemed as though they were rushing through the process, compromising the quality of the cleaning. This lack of thoroughness further added to my overall dissatisfaction.Considering the aforementioned issues, I will not be returning to this car wash location. As a customer, I expect professionalism, attentiveness, and quality service, all of which were lacking during my recent visit. I need to share my experience with others so that they can avoid similar disappointments.Please take immediate action to rectify the issues I have highlighted. It is crucial to address the disinterest displayed by your staff towards customer concerns, improve the cleaning procedures to ensure a thorough job and emphasize the importance of providing the service that customers have paid for.My feedback will be taken seriously and used as an opportunity for improvement. I trust that you value your customers' opinions and will take the necessary steps to prevent such experiences from recurring.Thank you for your attention to this matter. I hope you will address these concerns and provide a better experience for your customers moving forward. Until then, I will seek alternative car wash services, prioritizing customer satisfaction.I will explore the Keller location for future needs. Hopefully, these concerns are addressed for the longevity of your establishment.
-
July 2023 by Iy M
Please do yourself a favor and go somewhere else. I paid $30 yesterday for my car to be washed and absolutely nothing was done to the interior. Absolutely nothing!!.
-
June 2023 by Justin Todd
Does a good job on getting the car clean. If something is missed they'll fix it quickly. Good guys working
-
June 2023 by Mr Duritz
Huge disappointment yesterday. I took my car for a complete interior clean because it had been stolen last month and I just got it from the car repair shop, they had not done an exhaustive clean inside.I paid 175$ and when I got my car I could still see a stain in the back seat and remains of the broken glass on the carpet. Excess of the greasy cleaning product on the doors, the trunk had not been vacuumed, I mean, it is a small SUV.To make it worse, I had a basic outside wash. The car had some numbers written with paint on the rear windshield, I imagine they used a razor to remove it, but little particles of that paint got stuck all over the left side of my car.I mean it, go there for the basic jobs, because they will try to rush through the these expensive detailed jobs. They are not worth it at all.Services: Auto detailing
-
June 2023 by Andy
I came here wanting to use two forms of payment and they couldn’t figure that process out at all, so clearly they have very unintelligent and unprofessional customer service skills on top of doing inadequate work. I called ahead of time to inquire about their services and was received with uncourteous tone and was told “should be able to take two payments”Clearly they do not care about quality.
-
May 2023 by LaTonjia Brown
One of the workers drove a car from the car wash and hit my car and another car. Both cars were damaged. The owner did not want to cover the expenses to pay for the repair of my German Luxury car. He avoided phone calls, ignored calls from the rental car facility and also the collision repair shop. He avoid me, when it was his In experienced young delinquent employee that caused the accident. The other car was so damaged it was inoperable. I had been a loyal customer before the change in ownership. I was deeply saddened to find that their customer service is horrible and they lack integrity to take full ownership for their mistake. Beware!!! Go at your own risk!! If I could give no stars I would.Service: Auto detailing
-
May 2023 by Jennifer Bedford
I went in yesterday and paid for the most expensive car wash as I am pregnant and due in a couple of weeks. I wanted to get my car cleaned before I installed a car seat. The service I paid for included vacuuming and cleaning the middle console and dashboard. They didn’t do any thing, but run it through the wash. No vacuuming, middle console and dash was not cleaned or wiped down, my trunk (suv) wasn’t even opened. It’s apparent they just didn’t care, and there really wasn’t anyone there - not busy at all. It’s unfortunate because I always go here and am usually very happy with their service. Off to find another place, not spending any more money when they clearly do not care.
-
April 2023 by T Johnson
Paid to have my car detailed and this will be the last time. Car was very clean to start with but the car wasn’t even vacuumed. I noticed my seat wasn’t so I let them know and they rolled their eyes as they vacuumed it but the rest of the car wasn’t done. No idea what I paid for.Service: Auto detailing
