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“I was just in and received some of the best customer service, the 3 girls working greeted me when I walked and immediately asked if there was anything they could help me with, I would definitely recommend coming in here, if not to do business then simply for the customer service.”
“The best pawn shop in Dallas hands down, life happens and sometimes you need a quick loan for bills, this is the place to help out, always have good experiences at this location and the mockingbird and always friendly staff.”
“Needed a quick loan and was able to get it with no problems. Jose was clear and informative. Made the process incredibly easy. These are my go people when I'm in a jam and need some quick cash. They are incredibly fair. Rosie is incredible as well”
“Staff here is so amazing they are great at negotiating been coming here for years would recommend everyone else to come here too if you want to get your money's worth”
“Lisa is awesome! I’ve been going here for years. She really do take care of her customers and hold genuine conversations. She’s not a person who just tried to rush you on out or take your money. She’s very respectable. It just reminds you that there are good people in this world. She’s genuinely a sweetheart! Vince was pretty amazing also! I knew him for some years but he’s no longer at that location.”
“Mario and all staff present is amazing. Very genuine, simple breakdown of their products, and great people overall. Definitely recommend this to be your first stop for whatever it is you're looking for!”
“Stephanie is such a wonderful person she’s very helpful. Loves her job and does it well! She is great to work with and we really enjoy her! Thank you for all your business! We will always be back!”
“Staff here is so amazing they are great at negotiating been coming here for years would recommend everyone else to come here too if you want to get your money's worth”
“Luke did an amazing job! He was extremely friendly, professional, and helpful throughout the entire process. He went above and beyond to make sure everything was done right, and he made the whole experience easy and stress-free.
You can really tell he cares about his customers. I truly appreciate his great attitude and excellent service.
Highly recommend Luke — he’s outstanding!”
“I had an outstanding experience at Cash America Pawn! Lucas was absolutely awesome from start to finish. He was incredibly friendly, professional, and took the time to explain everything in a way that was easy to understand. His knowledge and willingness to help made the entire process smooth and stress-free.
It's not every day you come across someone who genuinely cares about providing great customer service, but Lucas went above and beyond. If you're looking for a pawn shop with honest, helpful employees, I highly recommend Cash America Pawn. Thanks again, Lucas, for making it such a great experience!”
“I've been in this store several times as a buyer, they are always on point and great to work with. Made a purchase there Fri had a few issues spoke with them and bam...fixed on the spot. Top nothing guys and I do reccimend giving these guys a shop. They treat you right!”
“Mr Kin and his team were. Very understanding and helpful with my situation as long as your respectful and honest they will help you as much as possible I can’t lie I literally ran into a dead end and they working with me on a detour something is better than nothing great team work”
“I've done business here for years, the staff is absolutely amazing. They work with you, help you when you need it, all the prices are more than fair. If you need a 2nd hand firearm or even an xbox. Go here 1st before you go anywhere else.”
“Tracey is an amazing sale person !!!! And so kind and specially very very very understanding when it comes to giving the customer what we want dosent pressure you to buy or sell just asks you what you want and need and it happens thats how she gets the job done,amazing crew aswell and pawshop.”
“10/10 walked in and was greeted by all staff they were very welcoming ! Brianna helped me with my purchases and made it quick and easy ! would recommend and definitely will be returning .”
“I will never go to another pawn shop. The employees here are the best and they actually care about their customers. What I've noticed also is their awesome work relationship that they have for one another! Rolo your the best CEO/store manager hands down because you lead by example. You have an awesome personality and genuine care for others! Sam and April both of you rock!! I love you're customer service and again show genuine care for others! Today a newer employee Kyler helped me and he was just as awesome! There's a couple other employees I'm not familiar with like Lantz only because I don't come when their working except maybe once. This is a great team that's been shown care by their management. If the world would be like this in all the businesses then we wouldn't have bad customer service. Thank you for always being there in my time of need and for your kindness!!”
“friendly and welcoming staff! always insistent on making me a good deal :) i cant help but gravitate towards their great selection of jewelry. one of my fav shops in town!”
“The only place I go anymore. Even lost a few thousand dollars worth of guns . And when one of them came back in and was lost in pawn they called me to let me know now it's back where it belongs.”
“Cash Plus Pawn is my new favorite place. I have some musical need to meet, and let me tell you, if you want to buy musical equipment, DO NOT go to Guitar Center...go to Cash Plus Pawn and ask for Jason Barber. What a terrific experience. These guys have the largest selection of musical equipment you've ever seen outside of a dedicated music store. AND! I literally couldn't even haggle with Jason because he was so amenable to every request and he made such a fair price on all that I asked that I was just left silenced. These people rock! And it's where musicians need to go! Lee Sager Rock God.”
“The customer survice is top tier. The employees were very helpful. They didn't have the item I was searching for but they did help me locate it at another store.”
“With these guys you never have to worry whether they're shortchanging you or not they value their customer they respect their customers intelligence and they understand their need in the economy they're one of the very few that are truly here to help”
“I purchased some electronics for my kids right before Christmas. I did buy warranty. I haven’t bought anything from pawn shops so I was kind of iffy But Savannah and her manager made it a smooth transaction for me. Customer service is great. If need to be that will definitely be a pawn shop I would go to.”
“Justin was AWESOME ? five star service!
His customer service was excellent he was busy but still gretted and took care of me! Made my son’s Christmas ??”
“Went to sell some things and Rosie was very helpful. Crystal the manager was even more helpful!! Crystal was great to him and got him every dime she could. I would recommend this pawn shop to anyone and I don’t understand all of the bad reviews with Crystal’s name in there because she was very sweet to us and I had absolutely no problem with her at all. Just remember in customer service you get the energy you give. You can’t be rude to someone and expect them to be nice back to you, let’s be realistic about things folks! Thank you so much for your help and will definitely be back!!”
“When I need a loan these folks are kind, fair and give me a good price for the merchandise I bring for security. I don't use banks. As long as you redeem your tickets you'll get top dollar on your loan. The folks here are good people. I would recommend this Pawnbroker over any other.”
“Mr. German the assistant mgt I came all the way from OKC right before the store close and he let me pay all my stuff off when he wasn’t support to because the store was close thank you again”
“I was looking for a certain thing they had it the price was too high but they made me a deal on it they came down off of their price to match what I needed to spend I would highly recommend the store service was exquisite”
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“Andrew at the Exchange Gold Store in Watauga made the whole experience feel effortless and genuinely solid from start to finish. He was straightforward, knowledgeable, and didn’t waste time with any pressure tactics—just honest answers and fair dealing. You can tell he knows his stuff, especially when it comes to evaluating pieces accurately and explaining the process without talking down to you. If you want a place that treats you with respect and actually delivers on value, this is it. I walked out confident I got a fair deal and would absolutely come back.”