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September 2023 by Sara Legvold
I picked up an order of the dehydrated cat food for my daughter's cats. It is one of the few places that carries quality foods for our pets.
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July 2023 by Jessica Pratt
I have had my dog serviced once and when I picked her up her nail was bleeding. They cut the nail too low. I decided to give them another shot but when you call them the woman who answers is not friendly at all. I asked if they had a same day appointment and she said no then abruptly hung up the phone. This has happened twice. I don’t care how close the establishment is to me, I will not return. My thought is if the the customer service is this bad, how are the pets being treated? I have found another groomer that is friendly and the customer service is great.
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July 2023 by Rudy Sanchez
Lori is the best she will go above and beyond to make sure you are satisfied with your fur baby or babies. I have used her in the past and have always be satisfied with her grooms, we just recently got a new puppy a Golden Doodle Max and started using her again and again received top notch service when she is doing the grooming.
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July 2023 by Tia Green
I brought my lion hair rabbit to this establishment to be groomed and I spoke with the owner over the phone everything was going so well at 1st but once my son and I got there the experience was horrid. My son and I had watched so many videos on how to properly handle a domesticated rabbit and not one was seen in the establishment. I got our rabbit for my son for an emotional support animal. He and I were extremely disturbed and disappointed with our experience there. This was the last time my rabbit will ever be put through this type of trauma or treatment. My son and I cried because we didn’t want to leave him there but he needed to be groomed so we said a prayer and went home. Ms. Laura was handles him very roughly and when she picked him up she didn’t even support his feet then when he kicked around( because keep in mind that rabbits are prey animals and already don’t like to be held bc it’s stressful for them ) she yelled at him and she also brushed him while holding him in the aid with no support I thought she was going to drop him. I will never bring another animal there ever or refer any animals to the establishment. My poor rabbit was afraid to com from his cage and he’s always really happy go lucky jumping around and doing binkys he went strait to hide once we got home. Even my bff on the phone was like oh heck no I’m leaving her a bad review bc that’s not right. It really sat with us so wrong and, I paid 120 for a $10 brush and to get him groomed and abused. Thank God he’s Non aggressive at all even more of a reason he should never have gotten this type of treatment, then she asked for a tip I was truly out done.
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June 2023 by Nemo Flicks
I think this is a money laundering business. They are never open and the door is locked, even during their business hours but there is always a couple of vehicles in a out.. odd place for sure.
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May 2023 by Kim Powell
Love Pet Haven! The only place I bring my dog. He will not let anyone else touch him. He is very difficult and aggressive when being groomed! Ms Laura was the only one that would help me when my dog had extreme anxiety when being groomed. He’s now been going to her at Pet Haven for the last 4 years!
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April 2023 by Christy Curlee
BEST EXPERIENCE YOUR FURRY ANIMAL WILL HAVE.....THEY ARE SO GOOD AND CARING THEY MAKE YOU FEEL LIKE FAMILY.....
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February 2023 by Carmen Mireles
First time at Pet Haven in my experience was wonderful. They were very gentle with Sarah they took care of her nails and she was not stressed. I'm looking forward of seeing them again.
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January 2023 by Bryan Shea
I'd love to give this place my business but, they're never open when I can get there.. 8-3..? How do they make money?¿
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October 2022 by Jesus Sosa
They always are very friendly and take great care of my Bruno. Recommend to all
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September 2022 by Melissa M.
I have been here twice now, had my dog groomed multiple places and never in my life experienced such horrific service, first time was great,second time my dog came back to me bloody and burned, she is 5 years old ,spunky outgoing playful dog.and I can't t even get her to eat or go potty, she shakes and is terrified of everything now. I can only imagine what took place and as professionals no dog matted or not should come back after paying for a service looking the way my dog did, I reached out to the owner to try to explain and rectify the situation, all she did was give me excuses and in the end I asked is this all we can do she replied yes, so I paid for a service to cause harm to my dog she hung up on me. I will be cutting my dog from now on but if you do not want your baby to go through what mine did I suggest you avoid this place like the plague. I'm not one to bash anyone but after I brought it to her attention all she could say is she'll be the one to cut her from now on. No thank you! I will not put my baby through that again! Not to mention I asked for specific hair cut and didn't get it.the "clean cut " wasn't even clean it was patchy at best you can't tell me this was ok by any means, and to suggest because of her tears it might have pulled the skin is beyond me to understand how a professional would think this was ok!!!
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September 2022 by Cristian C.
It's not the first time my mom take her dog here but this happen this week whoever cut my mom dog really shouldn't be working with dog at this places they left the dog all cut up and beat up I will not recommend this place to anyone make me so mad that they did this to my mom dog like this everyone go look at the picture don't take your dog there
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September 2022 by M
I love taking my dog Nugget here, she seems calm when I pick her up. They are so fast and my Maltipoo always looks great. I appreciate that they keep a file of the haircut I always choose for quick drop off. I definitely recommend!
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July 2022 by Griffith Davis
Great place to get your feed. I love the whole crew who works here, there is plenty of character (which I consider a good thing). First visit, I got a tour of the entire floor to understand where and what to find. It wasn't hand holding, it was the employee (or manager?) providing me with a very descriptive stock that they hold. Will be come here from big box stores or online outlets any day.
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July 2022 by Mohammad Hasan
First time taking my fur baby to pet havenHer eyes was full of joy and very happy when I got herShe smelled great and super cleanEveryone was very friendly professional and I can't thank them enoughGod blessI will definitely go backGreat Icelandic dog treats by the way
