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August 2022 by Jerry B.
First let me say I love Pizza Hut pizza. I still buy it when I am out of town. This store is close to our house. The pizza was still not here after 2 hours and no one would answer the phone after multiple attempts. The store charged our credit card and never delivered the pizza. I went to the store the next afternoon and they gave me a credit but didn't credit the tip. I didn't put a tip on there. I tried to get the owners name. They wouldn't give it to me. I called the "Regional Manager" and left a message but never got a call back. I don't understand running a business this way. Do not buy from them.
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July 2022 by Erica N.
Had an issue with my delivery. Long story. Pizza tasted great, as always. But I'm genuinely curious why Pizza Hut no longer cuts the pizza into slices. We used to order pizza from parks as a surprise for the kids. But if we want it cut into slices we have to order from a different pizza company. I understand times are hard, but when you're spending $50 on a small amount of pizza, is it too much to ask to just cut it a tiny bit? No one carries a spare pizza cutter in their pocket just in case. Ordered again. The pizza was dry and mostly crust. I would edit this review if someone made it right, but at this point I just no longer have an faith in Pizza Hut anymore to get it right, and the pizza is way too expensive to be so awful.
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January 2022 by Kenneth
They need to pay better attention to the receipts. When a receipt says 3 garlic cups they need to actually be present. When the customer ask the driver to go get them instead of being in a bad mood about it he needs to own up to the mistake and just do it as quick as possible not 45 min later.
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January 2022 by Mary Lloyd
Even though it was a holiday waiting time was reasonable. Pizza was hot and good
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January 2022 by Zanandra Lewis
If I could give this place 0 stars I would. I ordered my pizza at 10:32pm and I NEVER GOT MY PIZZA. It's 12:03 am and still nothing not even a phone call or email.
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December 2021 by Desiree Salinas
I love pizza hut pizza especially pan crust. ?
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December 2021 by Piper Alpha
I enjoy the Pizza, haven't had anyone else's in decades, so not really sure how it compares. I like my Pizza Hut.But Please, drop this stupid pointless survey. Orders are placed online or with the App, these is no human interaction anymore. No one does anything either above or below expectation. A few questions in the survey are totally inapplicable. You want to do a survey, design one for the World we live in now.
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December 2021 by Diane LeClaire
We ordered a pizza and my son happened to order 40 mins later, so 2 orders made. We waited an hour and half before calling to check the status. We were told they ran out of pepperoni and that they tried calling. Neither one of our phones were called from the 2 orders placed.They remade our order and was supposed to remake my son's but his didn't show up with ours. Instead, a cheese pizza was delivered for him. Now no one is picking up the phones.
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December 2021 by tom rishel
Teach drivers to read. Ours went to wrong address and then claimed that he went to the address on receipt. Wrong, pizza ended up being warm instead hot due to the driver.
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December 2021 by Jesse Thompson
Worst customer service ever! I wish I could give negative stars, but had to give one. Ordered three (3) pizzas and only received one (1). The one pizza we received was half burnt. Called 15 times to talk to someone, never got anyone. The phone would ring, then just hang up. Finally called like I was going to order a pizza instead of calling about a previous order. Someone picked up and when I started telling them what was going on they hung up. They did this twice! Been ordering from here for a very long time. Will not be ordering from here again until they make it right and get their stuff straightened out. I can’t even get someone on the phone to get my money back for what we paid for. Ridiculous!
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December 2021 by Caitlyn Freels
I ordered a large pizza and then a box with 2 pizzas. The delivery guy shows up at the house with just a box. I ask him about the large pizza he replied maybe he forgot it in his car which was not the case. I told him told him don't worry about it, I'll call and figure it out. We'll it turns out the toppings that we're supposed to be on rhe large pizza were placed on the pizza in the box. I called up to the store 8 times only for the line to disconnect every time. So I drove up to the store, granted this was at 10:45 when I pulled in, and the door was locked and the phones had been turned off. The guy at the store opened up the door I explain to him what happened. He was not too happy about having to make more pizzas. He made them in a very timely manner. Our delivery driver ( who was awesome) brought them out to the car. We brought the pizzas back to house only to realize the pizzas in the box were incorrect AGAIN! I used to love pizza hut but this is a but nice.
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October 2021 by Chace C.
This place is absolute garbage... try and call to place an order you'll never reach the store, ask to get transferred to the store and nobody will answer the phone. All I want is to do is use the "store credit" I have from them messing up my order multiple times and order some pizza. Just shut this place down as far as I'm concerned. Nobody would care if they weren't there...
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October 2021 by Hope W.
My pizza was burnt so badly that I had to crack it in half to even pull the slices apart. On top of that, the venue would continuously not answer, or ring once and end. I was charged TWICE for a pizza that I couldn't even eat.
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September 2021 by Aaron G.
It took an hour and 45 min to get our cold pizza. The manager tried to lie about having to remake the pizza! Choose a different place!
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September 2021 by Kristen Marshall
Ok. My Meatlovers pizza is on a slide. This was a remake of a horrible 1st pizza order. Still RIDICULOUS! not 1 person wants soggy pizza. TWICE! Ijs. How can this be this bad? Help management! Someone has to make this right...