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March 2024 by Christina Cordero
Usually I have a good experience here but today was not. I had placed a mobile order while waiting for a pickup order at Target (because I prefer this place over the one they offer with target pickup) but they ended up coming out immediately. I had the choice to wait in the parking lot or head over, I saw the drive thru at this Starbucks was empty so I did. My Starbucks app said my order would be ready in 3-6 minutes, so I took my time driving and got to the speaker 2 minutes after the order was placed but I assumed it would be okay since a car had made it there before me and I would still have to wait for them to get their order. When it was my turn to get my stuff it was well past my order time and I was handed my stuff immediately. The older lady at the window scolded me for placing a mobile order because showing up so quickly “doesn’t help them” and I should understand. If I would’ve known everything would be quick I would’ve just ordered at the speaker, but I didn’t and that was rarely the case. The one time I show up a minute early before the earliest ready estimate I get chastised.
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February 2024 by MJ
The store is surprisingly slow for not having a line inside or out. My food was out before I walked in the door. But my drink came out 15 minutes later. The drink was made missing a few ingredients as well. Luckily the fruit box is already packaged.
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January 2024 by Erick Mouser
If you place an online order here you will be waiting the same as if you came in & ordered it.
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January 2024 by Frank Yevak
Couldn't find a better place to go to get a cup of hot coffee and a smiling
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January 2024 by Maddy Richardson
I come every Wednesday afternoon, and the service is consistently excellent and the coffee is always made precisely as ordered. There are actually two locations that would be closer for me that I pass on the way to this one because I can count on those other two taking a long time while also making my drink incorrectly. This location is a winner.
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December 2023 by Wendy S
Walked in to place an order and saw a huge roach on the floor. There is no way anyone who worked there could not see it. This demonstrates that not only do they have bugs, but they don’t clean, they don’t mop their floor, and the staff does not care enough to even pick that up at a busy lunch time. This was at lunch on Tuesday Dec 5. Avoid this location. Disgusting.
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December 2023 by Andra Dunn
This place used to be fast… would have lines inside and out and still, you’d be thru the line and on your way without much wait. Now you better have 20 minutes or more to spare because they are slllooooowwwww. It’s rather unfortunate.
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December 2023 by Girlie Kulp
I'm a year-round fan of Starbucks ice coffee, and the Watauga location is my go-to. Valerie and the team are incredibly friendly – they even remember my name in the drive-thru! Despite its simple appearance, the warm atmosphere and correct spelling of my name set this Starbucks apart. Plenty of parking, but mornings get busy. Solid 5/5 for the fantastic service!"Parking: Plenty of parking front, back or side.
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November 2023 by Efren Sanchez
This Starbucks takes absolutely forever with no lines. I always stop going to this location but then I’ll forget and give it a new try to be disappointed again. The people working there always seem to be rude and annoyed they have to serve you. Your better off getting a drink inside target. Don’t believe me, when do you see Starbucks without a line? Sharing this pic to show their attitude. The caramel in this drink is typically spiraled up the cup. They just blasted it down one side. Maybe they’re in a hurry. Nope. Me and one other guy in line.
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November 2023 by Awesome Guy
This is my go to SB. Decor inside is awesome and is distinctly different from other SB’s. It’s located near a bunch of other great stuff. Their customer service and drinks are fantastic as well.
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November 2023 by D'Ann H.
This review is due to an error of the previous evening. I ordered a drink while shopping at Kroger. I realized the order was at another location down the street so I had my husband get it while I shopped. I opened the bag and realized this was not my order plus a pastry was included. I was not able to drink because it contained milk and I'm lactose intolerant. Today I returned to the same Starbucks to explain what happened the night before. The general manager was there she was so nice and remade my drink plus they made one for my son for free. If I reviewed this location yesterday it would have been 2 because my husband said the baristas were playing around, it took a long time to get the order then handed him the wrong order. Thank you for making it right. This location is on the smaller side but is great for a quick drink with a friend. They have some comfortable chairs with tables for your drink and essentials. There's a high table with bar stool chairs for a party of 6. They also have a nice display of Starbucks coffee and cups. I have my eye on the red tumbler.
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October 2023 by nightwing stuff
One of the restrooms has a broken lock. Please get that
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October 2023 by Victoria
the workers are so rude. i waited patiently for my online order in the lobby because they had a line in the drive thru that wrapped around the building and i saw they were pretty busy. i was just waiting until they had time. one of the ladies yelled and asked if i was here for an online, so i walked up and said the name. then, she proceeded to lecture me on how i placed my order wrong and how to do it correctly next time. jokes on her there won’t be a next time. she was so condescending and so rude :( i just said “okay thank you” and left. i understand if she was having a bad shift, i work in fast food myself so i know how rough it can be, but she could’ve been nicer. i wish people would care about how their actions affect others. i’ll never go back to this location because of her :(
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August 2023 by Linda Potters
Everyone remembers your name. At least, that's my experience. The employee morale is up and out shows thru their smiles
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August 2023 by feroza shaikh
ALL TIME fav
