Target in Watauga, TX, is generally a clean and organized store with a friendly atmosphere. Customers appreciate the helpful staff, especially noting a standout employee who provided exceptional service by guiding a customer to the toy section and helping choose the right roller blades for a child's needs. This employee’s kindness, patience, and willingness to assist left a strong impression, highlighting the store’s potential for excellent customer care. The store's atmosphere is quiet and pleasant, making for a comfortable shopping experience, with some customers preferring it over other nearby stores. However, the store faces challenges with staffing, especially at checkout lanes. Despite having over 20 checkouts, most are closed, leaving only self-checkout options, which can cause delays. Staff members, like Nick at self-checkout, often go above and beyond to assist customers, showing a commitment to good service. Customers also note that while staff are usually available in the store, there can be difficulty finding employees elsewhere, particularly at the front or registers. In recent years, the store has gone through several changes, but many shoppers find it better than competitors like Walmart and prefer shopping in person or using the ship-to-store option rather than relying solely on online shopping. Overall, Target in Watauga offers a good shopping experience with helpful staff, a quiet environment, and a clean store, though staffing and checkout issues remain areas for improvement.
This location is always clean and employees are friendly. They always seem to have sufficient staffing.
December 2023
It's clean and organized with helpful staff except at checkout. It's hilarious they have like 20 plus checkouts but all are closed except the self checkouts. So sad
August 2023
I do love the convenience of target drive up! However, sometimes it will take a while for my order to come out even though I ordered 1 or 2 items. I guess they are short staffed which is not the employees fault. Overall, good service.
