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November 2023 by Michael Martin
They tried to sell me factory take offs as new tire even put new tire stickers on them 250 per tire p275 55 r20 goodyear used 250 a tire.. discount tire had brand new Michelin for 250 a tire I went where I wasn't lied to dicount
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October 2023 by Thomas Bejimi
Previously had a 5 star review one year ago, but now I’m moving it down to a 2 star.I came into change both tires in the front which I had with me. Paid $75 and went on with my day only to notice that the car was vibrating like crazy. I took a look under one of the wheels and there were no weights at all. This is frustrating because you would think as tire technicians, they wouldn’t put wheels back on a car without making sure they were balanced CORRECTLY or even at all. I went back the next day and a different technician came to help. I told him about the issue and he got to work checking both tires. While he’s removing the tires, he informs me that the lug nuts were completely loose. This is not the kind of service I’m expecting for $75 just to change 2 tires. The issue was resolved but I guess it just depends on who ends up working on your car. The manager needs to take a step back and make sure all the techs actually care about what they’re doing because this is extremely dangerous. I’ll play it safe and drive to the Texas Tires on Rufe Snow next time.
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October 2023 by Vita Rodriguez
They did my lift for my SUV. Afterwards, I had all kinds of lights on the dashboard - they told me after driving around for a few days they will reset and go away. Well they did not and the sensors on my new tires were not synced with the car either. I called to set up an appointment and was advised that I wouldn't need one, to drop in. When I got there, they said I needed an appointment and it would be 2 hr wait. Almost 4 hours later my car is ready and they told me that they couldn't figure out why those lights were on and they couldn't do anything else to help. I had to take my car to the dealership to get it recalibrated because they messed up the whole system ($630 additional cost) and to Discount for the sensors ($180). This place has the worse service I have ever encountered.
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September 2023 by Wendy Cole
I think this is my third time here --- after feeling like I got a real sticker shock about 5 years ago at discount tires -- I gave this place a try ---- I swore that day I would never go anywhere else for any of my tire issues--- so far they have not diassapointed----- no frills -- in & out -- good customer service. Prices are reasonable!!!!!
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July 2023 by Alex Hauber
Good prices and friendly and fast staff. I had 4 tires replaced within 30 minutes. This is the place to go
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June 2023 by Ghali Khalifa
The experience that I had it was amazing. They were very professional, They will go far and beyond so you have the best experience ever.I would highly recommend it to anyone ,I Love this store, the staff is beautiful and the service the owner gives is outstanding.They helped us and explained all of my questions!Thanks so much
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June 2023 by Randy Cutter
Took some tires in to have installed & balanced on my truck. I figured a couple of hours, so I left the truck. Got home & they called me not 45 minutes later and said it was done. Fair price too!
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June 2023 by Darrin C.
I live near this location and only came here because Hamm's Tire around the corner has become a joke. I purchased 2 tires online and had a Saturday morning to get them installed. I arrived early 20 minutes prior to them being open. They were unloading their entire garage and all the workers were about as grumpy as could be. Only one older worker told me to move my truck. I told him I had a question for him, and he ignored me and walked off. Then the guys were getting frustrated at me because of where I was parked. But they clearly have no parking area on the small lot. I find a spot and park and wait for them to open, and try to ask another question. You can tell the older guy didn't want to be bothered. They open and then I'm told to move my truck across the lot. I comply and have to do a scene out of Austin Powers to get my truck to fit in front of the garage. I don't mind that but other customers would. Finally after several minutes another guy comes out and rudely asks me what I want. No good morning, or how can we help you sir. I told him I needed my two new tires placed on the rear and the two old rear tires moved to the front. He said ok and walked off. No price quote or anything. I had to go find him and ask how much it would cost. I felt the quote was high at $70 to mount and balance two tires and rotate the other two. When they were done I noticed they didn't use a torque wrench to torque the lug nuts down. And I waited about ten minutes before going inside, because no one told me my vehicle was done. I go inside and meet with the one guy who quoted me, who was just chilling on the internet. He pushes me off to the cashier girl like I was a nuisance. So I ask him about not seeing his guys use a torque wrench upon completion. I asked if the air ratchets can be set to a certain torque pressure and he said yes. And I was firm that my torque wrench at home was not working great so I hoped that he was right. I still haven't looked up the air ratchets to see if he was speaking the truth. Anyways I got home and noticed they didn't even remove the stickers on the tires. Seems extremely lazy and these guys are about the most impersonal folks I have dealt with. It was almost like they were zombies. No eye contact, no desire to be there. I will not be returning to Texas Tires in Watauga or probably any other location. It was a very awkward and creepy experience. I would have seriously given them only 1 star but they got 2 because they did complete the job. But I will be searching for someone else to pay when I get my two front tires done.
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May 2023 by Alejandro Fonseca
The crew at Texas Tires were awesome. Worked with me on the fit I wanted for my truck and gave me a great price on installation! Would highly recommend them for your project.
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May 2023 by Byron S.
New tires and a lift kit installed on my Jeep. Super helpful staff spent a good bit of time with me looking for a lift that met my particular needs and fit within my constraints. Installed a few days later when the parts came in. Afterwards, I wasn't happy with the ride quality. They determined the shocks that came with the lift were not performing to my expectations. I supplied better shocks and Texas Tire installed them for me at no charge. They really took care of me.
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April 2023 by Lourdes Davenport
There was a bolt in my tire as I was getting ready to drive out of town. Discount Tires was closing, and Hamm's Tires didn't help... but Texas Tires said "Come on, we'll take care of you." I was in and out in 15 minutes. Great service, great teamwork, and affordable. I'll be going back when anyone in my family needs new tires for our cars. Thank y'all so much!
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March 2023 by Quinn Smith
Texas Tires is awesome! They had me in and out, and set me up with a perfect used wheel, and brand new tire. They don't give the run around, price gouge, or upsell anything. I also have a weird sized wheel, and they had it READY TO GO! So seriously check this place out if you're in need.
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March 2023 by Samantha Truong
Quick easy fast and affordable. We got a flat tire and didnt want to wait the hour or 3 per other larger shops. Husband called and got in right away.
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March 2023 by Adam Cortez
They got me exactly what I wanted. Thank you!
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February 2023 by Shane B.
I upgraded my wheels and tires on my 2018 F-150 along with a leveling kit. I sent a picture of what I wanted and was greeted with a solution and a price. The rep was very knowledgeable and it felt as if he could read my mind. I got scared a few days before because money is tight in 2023 and I sent him a different photo (same idea) and he assured me that my truck would look good. I almost backed out the night before but I am glad that I did go through with it. I am so pleased with the hospitality shown by everyone. They all smiled and were nice!!! Be sure to ask for your tires back before you leave. VERY, VERY HAPPY WITH MY SERVICE