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March 2024 by Tai McDaniel
Friendly staff
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February 2024 by Richard Lowman
Great experience with all the people who work at the store. Thank you for your patience.
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February 2024 by Tammy Alvarado
My husband really.. did surprise , me Valentine's Day. He bought me the most beautiful earrings from your place of business... and I can't thank you enough....
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February 2024 by Cory B
Awesome service very nice people the lady that sold me the necklace for a valentines gift for my wife was very nice and professional and gave me a Awesome deal I think her name was Judith greatly appreciated for her service I wished I could give 10 stars
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February 2024 by Garry Anderson
Miss Abby Abazi # 4412. was extremely helpful in resolving my problem with over payment on my diamond account , and changing out the batteries in 5 watches and cleaning and inspecting my Diamond earrings and wedding band . Very professional and friendly I will always do my business with her !
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February 2024 by James Cox
Everybody was so friendly and Chrisie and Bridget treated us like they have known us forever. They helped us shop for our 50year anniversary. We will be doing some business with them again!
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December 2023 by Andrew Wood
Chrisie is amazing! She always tells me the good deals and on the beautiful stuff too! Great customer service and she is always super friendly. I think she deserves a bonus! Thank you so much Zales for making my experiences amazing!
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December 2023 by logan powell
Best jewelry place I’ve ever been. Staffs amazing.
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December 2023 by Josh kreinbihl
I've been shopping at this store for over 8 years now exclusively for all my jewelry needs. iv spent over $40,000 in those 8 years. I went there the other day with 2 broken watches I have. I wanted to get fixed, that was bought from them at that. When I walked up to the 2 ladies at the counter who were not busy, I pulled out the watches and told them what I needed. They proceeded to tell me they were worthless and needed to buy new ones. One of them was $1200, and the other was $4900, and one needed the band fixed, and another one needed a new crystal. They spent more time trying to sell me new ones and telling me what I had was junk than helping me at all. Also, the way they talked down to me made me feel very small. I left, not helped and mad. I will take all my business someplace else from now on.Good luck if this is how you treat longtime customers in the future. I'll never go back.
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December 2023 by c ray
Chrisie was very attentive and had great customer service! She was very knowledgeable about the jewelry and helped me pick out the perfect ring! Hailey was great as well! Very good staff! I recommend this store. I will be coming back.
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October 2023 by michelle gomez
We purchase my wedding ring from here two years ago and paid extra for the warranty, etc. I went in like 3 weeks ago to get it sized smaller and inspected. The turnaround time was fast, but it was a too small. I need to be able to take it on an off and it’s nearly impossible. I went in and the three ladies at the back, continually trying to convince me that fits me, basically refusing to resize it. After at least five minutes of them, bullying me into not doing it. I just walked out. I will not be back. I have to go somewhere else and pay to have my ring size correctly. They were rude and obviously don’t want our business. I will be closing our charge account as well.
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October 2023 by Cory Fisher
My sales person was very knowledgeable and helped me decide which option was best for me. Thank you!
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October 2023 by Anne
Brigitte was AMAZING !!! I had several options for my bracelet today!! She really cares about the customer's!! Will be back!! WONDERFUL experience!! THANK YOU !! From The Rowden's
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July 2023 by Leigh Hahn
CUSTOMER BEWARE!THEY REFUSED TO HONOR MY WARRANTY.NEVER MISSED AN INSPECTION.Their warranty documenting is very sketchy now with this group of employees.Was a customer for over 15 years.You can read my full story on the BBB website.
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July 2023 by Jaime Alcala
Not only do they have a wide variety of choices, but they also have great prices. Hailey was very helpful throughout the process of finding the perfect ring for my fiancé.
