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March 2024 by Glenn Leatherwood
All I wanted were my sandwiches I ordered through the app. I got there 10 min early and they refused to make them, even during them the receipt/order.Lead was nasty about it. So many choices on 77, I see why they are empty most of the time.Good app, well run behind the counter. They have no soul, just a machine.
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March 2024 by Kristopher Crigler
The service and food have been really consistent quality.
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February 2024 by TERRI TAYLOR
Don't know what they have done with the roast beef but it was terrible, dry like it was old. Needless to say went back to work hungry.
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February 2024 by Mac Diesel
Typical terrible & slow “fast food” service!!
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February 2024 by J David Thornhill
Fast and good
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December 2023 by Cary James
$9.51 for a large shake (same size as a 16oz water bottle) and small mozzarella sticks. Had to wait for them and the shake was sour. Poor value with poor quality consistently.
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November 2023 by Jean S.
Not clean and food not well prepared on two visits. Don't plan future visits. On both visits staff did not appear to know where things were or how to ring up our coupon.. At least they were pleasant.
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November 2023 by Kristi M.
The meat in the sandwiches was tough and dry. There was sauce spilled all over the counter and three employees came out and saw but did nothing but worse was that there had been two straws on the floor for the entire time we were there and one of the employees picked them up and put them in with the clean straws right by where all the sauce was spilled but did not clean it up!
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October 2023 by Bobby Dwyer
Service was great. Food was ridiculous. The sandwich felt like it came out of a refrigerator. Y'all need to do better.
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October 2023 by Gina Estep
Ordered at drive through & made me wait more than 5 minutesJust disappointed ☹️
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October 2023 by Lori Davison
Tried to order the online special but apparently they don't honor it and staff wasn't too friendly about
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October 2023 by Annie R
We went about 30 minutes after opening! The lady said I will be with you in a moment. To which I responded you are okay take your time. She asked what she can gets us and we got confused about some deals for online only. That's when she started being rude. So we briefly ( I mean like less than 10 seconds) were discussing which sandwich with each other. The lady just kept standing there rolling her eyes at us. So we walked out and went somewhere else. Our first time in that location too.
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September 2023 by Charita Gunter (WarMother)
Went to order food for the family at the drive thru. They forgot 2 sandwiches and I had to make a 30 min round trip back up there to go get them. When I got hoem the second time and opened my sandwich up, this is the sad excuse for a beef and cheddar I was greeted by. There is more sauce in the sauce packs than were on my sandwich...
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August 2023 by Brittney Daniels
Coming from someone who has worked in customer service for 15 years and 8 of those being managing a DQ—- Usually the service here is great. Maybe it has switched hands. Today, my husband placed a pick-up order in my name and I ran through the drive thru to grab it since I had a sleeping toddler with me. I was told it wasn’t ready to park, wait, and come inside to get it. Now because there are ZERO cars in the drive through, I go inside to get it after waiting the instructed “5 minutes”, wait on 2 ladies to take the same man’s order (which I understand training). Get ignored then finally she asked if I had been helped since there are zero orders on the pick up table and the order is unlabeled, I tell her who I am and let her know I didn’t appreciate her telling me to come in side when I’ve never had an issue getting a pick up order for their drive thru or any other location. She told me that their times are more important. The sleeping toddler in my car is more important than your DT times, when a solution would’ve been “it’s not quite ready yet, can you drive back through in about 5 minutes?” Not park wait and come inside!!!!
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August 2023 by Clinton R.
Just spent $20 on this. We work to hard for our money to get scraps like this. Unacceptable!