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November 2023 by Janelle Childers
Polite & helpful staff. The racks are packed beyond capacity & made it difficult to find anything I wanted to look at.
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October 2023 by Sean M.
I recommend this location. Simply because I had visited a few other stores a few days prior to stopping here and just couldn't find the right style pants I was looking for to complete a wedding fit. As I was browsing the district manager and store manager both helped me with exactly what I needed. Ever since Covid customer service has gone down with all types of businesses. This is one of the few store locations that I have come across genuine people. It's just nice to come across these people knowing there are still some people left working with quality customer service.
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August 2023 by Shay Woodson
My husband went in yesterday to pick up some boots for an online order. We are black,so I guess the cashier is not use to having black men come in. No excuse because The first Cowboys were black. Check your history. She asked her friend what is he doing here. I guess she didn't think he saw it. No excuse at all. We do spend money as well. We do own land and wear Cowboy boots. Well that was very offensive. Someone needs to practice etiquette and understand you do work for retail.
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July 2023 by Matthew Love
I do all my shopping at Boot Barn for Head to Toe attire so I know what I want but sometimes depending on location need help finding it. This location however I was never approached or asked if I need any assistance.
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May 2023 by Elvia Orona-Palacio
Great selection of boots, but it's my mostly more clothing than boots, is what it seems like. Great customer service here! It is kind of difficult to find the entrance to drive in and park though at least if it's your first time going there.
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April 2023 by Chris Malone
The purchase of my boots and counter staff were great. The reason for the 1 star is while looking through boots, the store manager (Cody) was in the stock room with another employee talking. Several times during the conversation, the F word came out. Loud enough that customers could hear. Not only did my wife and I hear, but other families nearby. It got to the point that 1 couple left their purchases and walked out. My wife finally opened the door and told the employee to watch his mouth and kids were present. Very unprofessional and won’t be back as long as this person is still employed
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April 2023 by Tyler Gonzalez
Bought my wife a pair of boots she wore them for a week trying to get a squeak to go away and it never did so we called and they said it’s probably a broken shank and to bring them in. We did not make it a priority to return them until we were in town again which was over a month. I brought them in they said it’s been over 30 days and told me I’m sol…!? Never buying boots from here again thanks!
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February 2023 by Haleys Comments
They have a great selection but way too much merchandise for the size of the store. Everything is so crammed and if you have a stroller.. forget about it. I had to move racks to get to other racks and to just be able to walk.They would get 5 stars if they expanded, but till that happens I’ll drive to a larger boot barn.
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February 2023 by Matthew Smith
Don’t come here if you’re looking to buy a hat and have it shaped. They never have a hat shaper during all stores hours. You have a very small window to catch them if they are actually there.
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December 2022 by Steve Sandling
I have made multiple purchaaes here and have no problem with staff but since it's been Boot Barn the boot selection seems to more Cody James boots. I own lots of exotics that were purchased that were Anderson Bean, Boulet and Ten Hagen. Seems like same selection everyone else has.
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December 2022 by Bridgette Westbrook-Fudge
Stopped last night on the hunt for my 15 year old grandson 1st pair of boots as a Christmas present. Christian was so helpful and patient. He took time put to offer suggestions and in the end we found what I feel like is a GREAT BOOT.
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December 2022 by Bridgette Westbrook
Stopped last night on the hunt for my 15 year old grandson 1st pair of boots as a Christmas present. Christian was so helpful and patient. He took time put to offer suggestions and in the end we found what I feel like is a GREAT BOOT.
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December 2022 by Josephine Herrera
Cory is the highlight of this store! He’s so friendly and helpful. He went out of his way to find the pair of boots I wanted and upon realizing they were not available in store he ordered them for me. I went in to pick up my order and he quickly made sure I was helped by someone. He’s so lively as well as knowledgeable about their selection, and the reason this is now my go to location!
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December 2022 by Don Clark
Good prices. Huge selection. Friendly staff.
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December 2022 by Bart Starr
Big selection, no help at all, when an employee did show up, well nevermind. Maybe try Cavenders next time.
